As the expression goes, sometimes (most of the time?) you get what you pay for! Before telling the back story, let me start out by highlighting that Outback did an excellent job and we are extremely happy with our new TimberTech deck. Bobby, our project manager, was terrific. He was very flexible and highly responsive -- he almost always replied to my numerous texts within an hour or two. The work crews were very professional and very fast -- the vast majority of our project was completed in about 5 days!
Now the quick back story -- I originally got quotes from 4 different companies, including Outback. One of the companies offered what seemed to be a similar scope at a much lower price. They suggested I would be fine without a city permit, but that if I wanted one, they could manage that for an extra $1,000. We ended up deciding we wouldn't feel comfortable without a...
Brian Ericson gave Outback Deck, Inc. a
5 star Review
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