Here is our $2k review - we do not recommend Outback Deck based on the actions and attitude of the salesman, Outback’s overall "design" process, and lack of transparent pricing.
We met with William in May about a screened porch for a one-story ranch home with an existing patio where he described how Outback’s process is different, how great they are at communication, their standards, etc. Initial visit is free although you must sign a design contract to proceed with next steps including “pricing”.
The contract indicates a “baseline” budget is to be discussed and a $1,000 deposit is required to move forward although you purportedly receive full credit of the total $2k design cost if the project exceeds $50k (which we expected would occur). We were never asked about a budget although we described our detailed vision of the project and shared pictures...
Morty Steindler gave Outback Deck, Inc. a
1 star Review
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