Great experience with NWFR. My new acetate frames had fixed nosepads which irritated my nose enough that I could not wear them for more than a few hours at a time. They did not sit on my face correctly, with the pad misaligned to my nose, and kept sliding down my nose. This is an issue I've never had before in 30+ years of wearing glasses, though they've all been metal frame glasses - this was my first acetate frame. NWFR ground off the built-in nose pads and installed screw-mounted nose pads that are adjustable, making the glasses wearable and saving me from buying a whole new pair!