Good experience all around. I called and was able to talk to someone. They gave me mailing instructions and I sent my titanium frames USPS to them. They emailed promptly with an estimate. They recommended replacing the nose pads, which I hadn’t asked for, for a only $10. They emailed with an invoice once the work was done. I paid, I think, with PayPal or a credit card. The cost was very reasonable - $50 for a weld repair versus the $300 to $400 it would have cost me to get a new temple piece (not to mention how long it would have taken to get it from Europe). And I got the glasses back in good shape and very promptly. I have a one year warranty on the work and I am very pleased.
Northwest Frame Repair got a Positive Recommendation on Facebook
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