AMAZINGLY ABOVE AND BEYOND
After power-washing our concrete front porch, there were some stains remaining. (It turns out that the stains are due to decay of the colorant used by the builder and could not be removed).
The two technicians were great! Because they were concerned that it should have come out better, they went back to the office and talked to the owner, Kapp Brown. All three of them came back to see whether anything else could be tried. They did try a number of things but, as mentioned above, the stains were not removable.
Kapp then did a few extra things to spruce up the porch area: window-washing and also cleaning some stains on the trim near the shingles. These were not requested, but he did them because he felt bad that the porch couldn't be absolutely blemish-free.
This company gets 5 gold stars and deserves even more if...
Newly Restored Hard Surface Cleaning & Restoration Replied:
Dolph, Thank you so much for sharing your experience! We’re glad we could explore every option to make your porch look its best, even though the stains couldn’t be completely removed. Kapp and the team really enjoyed taking a few extra steps to brighten up the area, and it’s wonderful to hear it...
Newly Restored Hard Surface Cleaning & Restoration Replied:
Dolph, Thank you so much for sharing your experience! We’re glad we could explore every option to make your porch look its best, even though the stains couldn’t be completely removed. Kapp and the team really enjoyed taking a few extra steps to brighten up the area, and it’s wonderful to hear it...
Dolph P. gave Newly Restored Hard Surface Cleaning & Restoration a
5 star Review
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