Lillian Homes

Replaced pantry door

Dixie with the warranty department was very responsive to having my sons heater repaired quickly. Very professional and service was great.

Breanne at the warranty department was very prompt about getting back to me once I filed the claim. The service was also done in a timely manner. She also followed up with me to make sure the job was up to my standards.

Lillian homes Warranty department worked very fast and efficient. My contact there Dixie was very polite and showed empathy to my concerns. She quickly got all of my issues corrected.
Dixie you are definitely an asset to your company!

I see a lot of negative reviews regarding Lillian Homes. I wanted to share that I've experienced great service as it pertained to warranty work. Throughout the warranty period anything needing addressed was done in a timely manner and the warranty specialist followed up to insure the work was done to my satisfaction. In fact, just prior to my warranty expiring, I had the home inspected and found 9 items needing attention or review. Rudy (Lillian Warranty Specialist) was "Johnny on the spot"! All of items were reviewed and corrected within a month.