Lillian Homes

Honestly working with Lillian has been smooth for my client and myself. The sales agent Walter Day Has been super helpful and the team they have there with the builder Chris made my experience very postive and I look to working with them in the future. Read more >

As a real estate investor and working with Walter I have nothing but positive things to say. My clients have bought several homes with Lillian and whenever there was an issue they took care of it immediately and kept me informed step-by-step of the building process. Their warranty department is also top notch. Read more >

We built our home with Lillian in 2021/2022 and had a lovely experience, specifically with our main contact, Melissa. She was so responsive and a wonderful cheerleader. We've been in the home for 7 months now and love it. No, it is not perfect (what home is?), but it is perfect for us and we haven't had any issues. The builder has been helpful long after closing. I'm grateful for our experience and would say that building a home requires patience on both sides, the builder and the home owner. Construction can be a messy experience, but it all comes together in the end. Read more >

Dixie was GREAT! One of the BEST customer service experiences I have ever had. It was a rough start with another arm of the company , but she stepped in and made everything right and got all of my problems with my home addressed. I felt pretty helpless as a first time buyer with the process, but due to her understanding and professionalism, everything worked out great. Read more >

Highly Recommend Lillian Custom Homes and Gravity Homes for first-time buyers or building your dream home! They will make your experience memorable. Read more >

Overall our home building process was pretty stress free. It has been a pleasure working with Dixie in the warranty department. We had a few things that needed to be tweaked after closing and Dixie was relentless in ensuring everything was resolved quickly. She is personable, honest, professional and goes the extra mile. She literally came to our home during a rain storm to resolve a window issue that could have eventually turned into a very expensive fix over time. There she was soaking wet, positive attitude & didn’t leave until it was fixed. I pray she receives the recognition she deserves, she is an amazing person & made settling into our new home less overwhelming. The homes are beautiful, my only complaint is about the lack of cleanup/landscaping at the entrance of the development.The overgrown grass & trash dumping takes away from how nice the area is. As a resident... Read more >

I won’t go into details but we had an issue with our home in which sone fixtures were not installed correctly. Our warranty was no longer valid. I reached out to Dixie and she made sure to send electricians to our home to fix their (the electrician’s mistake, not Lillian’s) mistakes. Lilian did not impose a cost to me. Very professionally, promo and courteous. The electrician who came out was also of the utmost professionalism and good quality of work. They were not the electricians responsible for the original bad installation. Read more >

Breanne in the warranty department is on top of her game. We had the A/C unit go out, and she stayed on top of the situation the whole time. I can't believe how much attention to detail she shows. She is truly an asset to Lillian homes . Wonderful customer service. Thanks Read more >

Dixie Keel has been a pleasure to work with. We are on a 1 year home warranty and have put in a few tickets since we moved in. She personally came to the house to discuss the next steps and take photos. Very responsive and thorough in her work. She was on top of everything. Even took the time to show us how to work the sprinkler system. Helped us avoid another $500+ water bill! Looking forward to working with her again in the future. Read more >