Lillian Homes

We really like our Lillian home. They were very helpful when we had to switch from another builder, and they were able to get us in to our new home even quicker than expected. We love all the custom details they put in their homes. Thanks for a smooth buying process.

I love my home, and i have been in it for four years.I experienced an issue with the stone pulling away from the brick, and the mortar crumbling. Lillian sent a Mr. Ransom from the company to the house. Mr Ransom stated the problem was not structural, however he would help me get some brick people out to the house to correct the issue. i left several messages for Mr. Ransom to contact me. however, he never did.i was reading the warranty paper work and i thought brick work was considered structural..

I will start with I should have listened to the other reviews. My experience with Lillian started with he sales manger not returning emails or calls and had to use a real-estate agent to get a response. Should have ran then. Sales manager and construction manager always late or don't show at all for meetings. Design center made multiple mistakes on our choices. That is on us as well for not catching them during the rushed time to choose. Then comes the construction. Had to have part of the brick cut out due to brick contractors forgetting to add part of the water shed and completely not putting one on part of the front. Had to have brick cut out to put stone back in to get within design spec. You can still tell it was an after thought. Tile in master shower has one wall that is an inch too short per the plans and is exaggerated due to the tile lay out. Tile on the columns on each side...

I will start with I should have listened to the other reviews. My experience with Lillian started with he sales manger not returning emails or calls and had to use a real-estate agent to get a response. Should have ran then. Sales manager and construction manager always late or don't show at all for meetings. Design center made multiple mistakes on our choices. That is on us as well for not catching them during the rushed time to choose. Then comes the construction. Had to have part of the brick cut out due to brick contractors forgetting to add part of the water shed and completely not putting one on part of the front. Had to have brick cut out to put stone back in to get within design spec. You can still tell it was an after thought. Tile in master shower has one wall that is an inch too short per the plans and is exaggerated due to the tile lay out. Tile on the columns on each side...

DO NOT BUY FROM THESE BUILDERS!!! We purchased our home in 2018. We were promised they would take care of any warranties before the year was up. We have been waiting since January 2019 for them to come fix our warranty needs and have yet to have anything completed!!! Their homes may look beautiful on the surface but know that they cut corners and you will have so many issues with your home. I have the actual texts from January - today of every message we have received from them. Constantly giving us the run around. PLEASE PLEASE LISTEN!! DO NOT BUY A HOME FROM THESE BUILDERS!!!

All show. Eager to please in the beginning....but will not follow thru with there promises