Lake Worth Counseling

I’ve been seeing Sharon for several months and I cannot say enough wonderful things about LWC and the services they offwe. I highly recommend!

I wanted to update and after talking to the owner personally over the phone. She was more than reasonable and understanding. I wasn’t in the right mindset when i made my last post. Far as insurance is concerned it wasn’t their fault and she actually personally took it upon herself to help I just choose to walk away angry. We’re going to move forward and I’m looking forward to getting the help that I need. She scheduled me in as soon as possible as well and was very concerned about what was going on.

The worst practice I’ve been too. They didn’t care about me as a person. I had to reschedule an appointment because I was running a fever and not feeling well. They said I’d reschedule an appointment when I first started there so they’d have to charge me. I told them I was heading to the ER. Still no sympathy. Told them I could give them a Drs note. The Office manager wouldn’t budge. They said I could I do a tele conference. So I tried but had to be rushed to the hospital. They still charged me and it took over 2 weeks for them to reach out and ask me how I was. Knowing I was having to be checked into the hospital. I loved my therapist but the office manager is the worst. My advice, go somewhere else.
And as you see the reply of the office manager is unprofessional. As I said I told her I was going to the emergency room with a fever. Then talked to my therapist about getting...

I had several issues in the beginning with office staff and paper work missing. Now after my 8 year old twins started seeing a therapist I was advised on last visit to wait and make an appoint after in person school started. I called and now they tell me since they haven't been seen in the last 30 days we have to switch to someone else. Now I have an 8 year old wanting to see her therapist and have to tell her no due to schedule changes not made aware to us in advance. Starting a therapeutic relationship with an 8 yr old isn’t something that should be taken lightly and now we are told to start over with someone new. This should have been communicated prior. The complete lack of empathy toward an 8 year old is disgraceful and this entire situation is completely unprofessional and medically subpar.

The staff at LWC is tops. My family sees several of their therapist and relies on them to help us keep everyone anchored and well. No matter the age, the issue, or the needs, there’s a therapist for you at LWC. Moreover, they are the best with kids.

I also wanted to say not only wasn’t I able to get help for anything this week I paid for last weeks session just so I can sit down and meet a new stranger so We can say hi. No one there really cares if you live or die. Just a complete waste of money. I’ve been to a lot of different place for counseling in Ft Hood area. This place though by far takes 1st place for worst experience. Never been to a place so bad. I can just feel the lack of empathy. I understand they all need to get paid for their time and I’m willing to pay but this place. I’m still shocked. If I was suicidal right now like how I was 5 years ago. The first thought in my mind would of been to load one round in the chamber cause today I left there with no hope. I’m writing this review to help save lives

I have been seeing Ryan Thompson now since before Christmas and I can't tell you what a huge impact and difference he has made on me and my life. I feel as though he cares, listens and works with you in a way that is best for you and doesn't make you feel discredited about your situation. No matter how big or small you think the problem is, he has always walked me through.
Also, all of the staff is great, the front desk ladies are always very sweet and helpful.

Very upset I tried to call for appointment and they told me they had no new appointments and then asked if I could get in a waiting list she told me they had 3 pages full and didn’t offer to put me on either.. not happy

Very highly disappointed. I called to schedule a new patient and my only available time is in the pm or weekend and was told that because they don't have those time slots open within the next 2 weeks that she couldn't book an appointment. If you have a full schedule, would you not want to fill appointments?? No sense at all. I haven't been here but I would NOT recommend just based on the simple fact that they are unable to accommodate someone in need of help