I have had an excellent experience here from the first phone contact with the Coordinator Henry, to the driver Sal, all of the nursing staff, Dietician Flor, the in house physician team including Dr Lidia, the concierge staff who check in often (and are willing to pick up food next door for your companion), and especially Dr Illan. I was emotional and full of nerves the day before surgery, and all of the staff were so kind. The nighttime EVS lady (I can't think of her name) gave me the most genuine hug and prayed with me when I was crying over missing my 3 y/o son (he called me crying saying he missed me and we have not ever been apart). I really can't recommend this team and this hospital enough. Anything I needed, they were ready, willing, and able to help with. The hospital accommodations were great too. The room was clean and spacious, the bathroom was clean too!
Hospital BC Replied:
Grateful for this heartfelt review, Sarah. Being away from family, particularly a young child, is one of the hardest parts of traveling for surgery, and we are moved to hear that our team was there for you on a difficult night. From coordination and transport through nursing, nutrition, and our...
Hospital BC Replied:
Grateful for this heartfelt review, Sarah. Being away from family, particularly a young child, is one of the hardest parts of traveling for surgery, and we are moved to hear that our team was there for you on a difficult night. From coordination and transport through nursing, nutrition, and our...