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Christina Mishra

7/03/26

I had a truly fantastic experience here and would highly recommend this hospital to anyone considering weight loss surgery. The facility is incredibly clean—staff came by multiple times a day to empty the trash and wash out the shower. The little garden by the cafe is a lovely touch, and the weather during my stay was phenomenal.
​The staff really stood out. Dr. Judith and Dr. Angel are some of the greatest physicians I could ask for on the unit. A huge shoutout to the valets, Beto and Luis, who were amazing, as well as the incredibly helpful and caring kitchen staff in the cafe.
​A quick heads-up: there can be a language barrier at times. It helps to know a little Spanish, or for the staff to know a bit more English, but the care is still excellent. Also, please plan to bring cash for tips. It is customary and highly appreciated to tip the valet staff, drivers, and cafe...

Hospital BC Replied: Many thanks for a review this thorough, Christina. The packing list and practical tips will be genuinely useful to other patients planning their weight loss surgery with us, and we appreciate you putting that together. Your note on the language barrier is fair feedback and something we continue...
Hospital BC Replied: Many thanks for a review this thorough, Christina. The packing list and practical tips will be genuinely useful to other patients planning their weight loss surgery with us, and we appreciate you putting that together. Your note on the language barrier is fair feedback and something we continue...

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Sarah Lee

7/01/26

I have had an excellent experience here from the first phone contact with the Coordinator Henry, to the driver Sal, all of the nursing staff, Dietician Flor, the in house physician team including Dr Lidia, the concierge staff who check in often (and are willing to pick up food next door for your companion), and especially Dr Illan. I was emotional and full of nerves the day before surgery, and all of the staff were so kind. The nighttime EVS lady (I can't think of her name) gave me the most genuine hug and prayed with me when I was crying over missing my 3 y/o son (he called me crying saying he missed me and we have not ever been apart). I really can't recommend this team and this hospital enough. Anything I needed, they were ready, willing, and able to help with. The hospital accommodations were great too. The room was clean and spacious, the bathroom was clean too!

Hospital BC Replied: Grateful for this heartfelt review, Sarah. Being away from family, particularly a young child, is one of the hardest parts of traveling for surgery, and we are moved to hear that our team was there for you on a difficult night. From coordination and transport through nursing, nutrition, and our...
Hospital BC Replied: Grateful for this heartfelt review, Sarah. Being away from family, particularly a young child, is one of the hardest parts of traveling for surgery, and we are moved to hear that our team was there for you on a difficult night. From coordination and transport through nursing, nutrition, and our...

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