KangaRoof

Great company, excellent service. Craig was my roofing advisor and he helped me by giving me all the information that I needed. Communication with Susie was great, we had a slight rain delay and reschedule, but she was on top of it. Reasonable prices, very good product. They finish the installation in one day and were very efficient.

Provided excellent roof repair service! Comprehensive info, before and after photos of repair required and completed. Very friendly abd professional from all staff involved in project. Highly recommend; signed up for yearly inspection and repairs if needed.

Seamless and I cannot even tell they are there due to the color matching. Quick and efficient as well!

The Kanga roof team always provide the best service. They are quick and efficient while being friendly and very personable.

As a result of hail damage it became necessary to replace the roof on my home. I interviewed three roofing companies and selected Kanga Roofing
Company of Austin. During the process I primarily dealt with Andrew Vega and Keelie Stauffer who provided me excellant assistance through the process. Both Andrew and Keelie were always available to answer my questions and help me through the process. As a result of my dealings with Kanga Roofing, Andrew, and Keelie I could not be more satisfied with my dealing with this company. This was the second time I have utilized this company and both time have been fantastic. I have recommended this company to a number of my neighbors and if I need any roofing work done in the future, I can assure you I will call KANGA ROOFING immediately knowing I will receive the best customer service that a person could ask for.

Really nice initial recommendations for a leaky skylight. The team that came out was thorough and meticulous. We love our new skylight and the motorized shade!

They took a while to return my calls and get someone out but once they were on it they did a good job. Completely trustworthy and reliable. We had used a different roofer before here in Round Rock and were sorely disappointed they turned out to be better bar owners than roofers. But KangaRoof is great.

<BLUF (Bottom Line Up Front)> These guys are GREAT!

We have owned our house for over a decade. KangaRoof has done all of the roof work we have needed.

They do exceedingly good work, they are PROMPT, and they are FAIR!

From the Roofing Adjuster Matt, through the Production Coordinator Omar, right down to the Production Manager Hanna — KangaRoof’s staff is pleasant, easy to deal with and puts the customer first!

I HIGHLY recommend them!

5-Stars!

(UPDATE) They came out to look into my concerns, apologized for the miscommunication, and fixed the issue. Thanks!
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I'm only giving them 2 stars because their after-sales service is terrible. While the initial quote and installation were fast, and they showed up on the scheduled day, the follow-up care has been awful. After the installation was done, I had a couple of questions and sent emails, but it took them almost two weeks to answer. Now, just before hitting the one-year mark, I received my 11-month inspection report and had a few comments. I emailed them in mid-April and again in early May. It is now June, and nobody has responded. I also tried calling, but the automated assistant bot never transfers my call to a human.

My roof was installed by KangaRoof in 2021, it went pretty well until this year the leaking from vent was noticed after heavy rain. Reported to KagaRoof and received prompt response, the quality assurance rep was sent out to verify the issue then the production team was scheduled to fix the issue. No charge from KangaRoof for fixing the issue while the roof still under the warranty.

A honest vendor you can trust and count on! Highly suggested!!!