Insight Appliance Repair

Rafael was fantastic- he arrived on time and diagnosed the problem immediately. He replaced the compressor quickly, and the refrigerator was back in service ASAP. I highly recommend him!

Excellent customer service and a prompt response to the work order dispatched by LG. Rafael quickly diagnosed why my refrigeration unit wasn’t cooling and, fortunately, confirmed that the repair was covered under the LG warranty. He efficiently ordered the necessary part and provided a specific date and time for the repair. The compressor replacement took less than an hour, and shortly after, my refrigerator was back to working perfectly. I truly appreciate Rafael’s expertise and assistance—I highly recommend his service to anyone looking for an honest and reliable professional.

Great customer service, correspondence and quick worker. Rafael was able to get in and out, performing a perfect repair. Thoughtful to ask for model number so he came prepared. Highly recommend!

Rafael was very knowledgeable and professional. Was very impressed with his service.

Excellent, knowledgable & on time.. Identified & Fixed the problem quickly.

Rafael is the man , he had out refrigerator leak fixed in no time. Very professional and friendly.

I had a GE Refrigerator last me nearly 25 years before I included it in the house I sold. For all I know it's still going strong for the new owners. Very dissapointing that the LG I purchased when I bought my new house only lasted 3 years before a complete failure. Setting aside the time required to get a warranty claim going, get LG to refer it out for validation prior to shipping the new compressor out (via boat it seemed like) etc etc etc... at the end of that ordeal Rafael from Insight was finally dispatched to install the new compressor and get the refrigerator back in service. This was probably the highlight of the whole ordeal as he was in and out in about an hour and the refigerator is humming along like new. He was courteous, friendly and very effecient. Thanks Rafael!! If only I could have dealt with you from the beginning! :-)

We had an issue with our dryer and Rafael fixed it in literally 5 minutes (maybe less). He was very kind and obviously efficient and knows what he is doing. I highly recommend Insight!

Rafael was outstanding! Had a home warranty claim on my stove, Rafael sent me texts prior to visit to confirm the issue and get the correct part ordered. He had the part in lest than 24 hours and came immediately and was done in less than 10 minutes. Great communication and professionalism. Highly recommend!

My fridge stopped cooling completely and a friend recommended Insight Appliance Repair. I called them and Rafael came out the same day. I told him what was happening and he diagnosed the issue in less than 5 minutes. He was able to get the part (under warranty) and fix the issue the next day. My refrigerator is now cooling like new and ice maker is working again. I highly recommend Rafael and Insight for their prompt response and explanation of the issues.