Hidden Pet Fence of NY Inc

If you are looking for an electronic pet fence we’d highly recommend the Hidden Pet Fence of NY team! The entire staff was incredibly friendly and knowledgeable making the entire process seamless for us from start to finish. Pavel did an excellent job both installing our system and training our dog Penny. We couldn’t be happier with our choice to go with Hidden Pet Fence of NY!

I have Invisible Fence they have no walk in facility so I've been getting my batteries from Laurie at Hidden Pet Fence. Our old Invisible Fence collar failed and I had to find my dog in the dark last night. I called Laurie this morning and she was able to provide me with a much higher quality collar. She is so nice and so helpful. I was in customer service for 43 years so I know the difference. Laurie is the best!!!!

Awesome experience at the office, very helpful. I would suggest anyone to use this business.

Update: This company continues to provide excellent service and timely responses. Laurie is fantastic in the office and always provides great and friendly service.

Ralph was quick with his response to my initial request for a quote. He arrived at the time he said he would and was very clear and to the point in his explanation of all products and services. I really like the fact that his products are not priced by the amount of wire needed. My wife and I were originally just going to do the back yard but he explained that because it's the same cost regardless it was better protection for our animals to do both the front and back yards in case one of them got out through the front door.
Nick, the installation man, was fantastic. He called to let me know what time he was coming and actually showed up 20 minutes earlier. We still have snow here and he was still able to...

Pavel from Hidden Pet Fence was great! He had to come out to repair a line that was cut by a tree company. He was very professional and worked very quickly to get the line working again. Hidden Pet Fence is a fantastic company I highly recommend them!

We absolutely love our new fence. The experience we had with ALL the staff has been wonderful. Laurie has been so helpful and has made this process so easy. Gary came out to work with our dogs and we couldn’t have asked for a more professional and patient person. Thank you
For helping to keep our four legged family members safe.

Returning Hidden Pet Fence customer once again completely satisfied. Pavel arrived, friendly and ready to play with and train our new pitty. Our dog is stubborn, and Pavel stayed and walked with him around the yard so many times to be sure the receiver was programmed correctly. In our small front yard, this proved to be more of a challenge. Pavel stuck with us until he was confident our dog knew what to expect and we understood the training instructions. Scheduling was quick and easy, and Laurie is always good to talk to! Strongly recommend going small and local for the products, services, and staff of Hidden Pet Fence.

I was very pleased with the work Pavel did in repairing the line and verifying that all was working. Couldn't have been more please.

We went to Hidden Pet Fence a few years ago for a second collar, batteries, and some service help when the local Invisible Fence operation closed. Had a service all today.

We always appreciate the thorough and professional service.

Love Laurie in the office. Always so helpful!