Hidden Pet Fence of NY Inc

I had Hidden Pet Fence installed for my 2 yr old dog. I have had experience with a similar product in the past. I can truthfully say the customer support right from the start was above and beyond. Very friendly staff, worked patiently in training my dog. I couldn’t be any happier with the product or the team of professionals. I now have the Linq collar that provides me the opportunity to train my dog not to jump up on people and to stop barking non stop when deliveries come to the house. Wonderful product/ company and even better employees.

We contacted Hidden pet fence of NY to repair our invisible fence line that was broken. Invisible fence doesn’t have a location near us anymore. The technician came out and repaired the fence line that was taken out by a recent tree down in our backyard and had us up and running in about one hour. I would highly recommend them to have to repair your invisible fence products.

Great service.. Always there when I need them.. Thank you

Their customer service is excellent and their prices are wonderful. Had the system a few years and needed a line repair. Was able to schedule an appointment quickly. Tech arrived on time. He was knowledgeable and friendly. Made the repairs quickly. I definitely recommend Hidden Pet Fence of NY.

Prompt friendly service.

Nothing but good things to say about Hidden Pet Fence!

The whole process/plan was explained thoroughly by each person we spoke with, and any questions/concerns we had were addressed and answered immediately. And we had a lot of questions!

Charlotte was the sales rep we worked with and she was so knowledgeable and friendly. She didn’t give off the typical sales person vibe, which was so refreshing, just an honest and genuine person that was a pleasure to work with.

Pavel was the tech that completed our install and training. He was very professional, efficient, friendly and so kind. Our dog Rambo took to him instantly the day of install, and was so happy and excited to see Pavel again when he returned for the second training session.

I really appreciated Pavel’s knowledge and experience, and his install work was solid. We are on 2...

Pavel and Joe installed our Hidden Fence. Both were polite and efficient. They worked together well and were busy the entire time they were on our property. Pavel was patient and kind when working with our dog, Neptune. He was sensitive but always in control. He explained and demonstrated how to work with Neptune to acclimate him to the Hidden Fence system. These young men are a wonderful team and are an asset to the Hidden Fence company.

Polite, professional and helpful. Great communication.

I had Hidden Fences install a fence for my Border Collie puppy who would not stop chasing cars that drove by. Charolette came and explained the whole process very thoroughly and scheduled an installation date. The installer/dog trainer was excellent and efficient. Once installation was complete, he very gently introduced my dog to the fence. He was very kind and patient with my puppy and explained what I needed to do for the next couple of weeks. The training was successful, and I can now be assured that my puppy is safe thanks to Hidden Fences. Thank you very much, good job team!!!