First & Last Restoration

WOW! There is so much to say about Marcellis Mosby and his team at FIRST AND LAST! Awesome business name btw. They took care of my restoration job from first to last. I had a HORRIBLE insurance adjuster, but Marcellis helped out from the very beginning to help communicate and get things moving. This team was professional and got the job done. The process for the insurance was so long, but after getting this situated with them, First and last came thru and grid excellence work. I would highly recommend FIRST AND LAST if you have any water damage of any kind.

First and last did a great job, they were extremely responsive and got in and out quickly. Ross, Jose, Dave and Marcellis are all amazing people to work with. Highly recommend.

Prompt, Informed, and Empathetic Service. My project manager was able to visit my home the next and provide a quote the following day. Their expertise in remediation, repair and experience in dealing with insurance really saved me so much time and hassle. the PM and Owner kept confident in their ability and updated me every set of the way, even when my landlord became less that cooperative. First & Last is truly the best value for service you can get.

First and Last responded to my call for service immediately. The team came to my home at the agreed upon time and explained what had to be done and completed the work as scheduled. They were very personable and performed the job efficiently.

We couldn’t say enough about how grateful our family is for First & Last Restoration! We discovered water leaking into our wall and wood floor at the worst time, during my maternity leave! Not only was the team punctual & competent, but they were truly top tier when it came to intentionality & the safety of our family with two littles. They used zipped closures to make sure everyone in the house was safe while opening floors & walls, they dried the water under the flooring & remediated all mold in record time. They even took care of mold we were unaware of. Best of all they had experience with working with insurance companies & handled the process directly so we didn’t have to be the “middle man”. Thank you Marcellis and your entire First & Last team for taking good care of us!

If I could give 6 stars I would. I had 3 levels of water damage in my home. I contacted Marcellis the owner of First & Last Restoration and he and his team came within hours. They did a thorough walk-thru of what needed to be done. They explained every detail, answered all my questions, and eased my concerns. The team was lead by Quincy, who was knowledgeable, professional, and efficient. They dried out my walls and ceilings & did mold remediation. They took pictures of before and after and tried to minimize the dust as much as possible. I noticed that a small hole was in the wood of my island; that was done accidentally. I mentioned this to Marcellis, and there was “no debate”. He found the best in the business and they repaired it like new. I’m extremely satisfied with their work and will use them again. I will also recommend them to my friend & family. If you need...

My toilet on the main level overflowed and leaked into my basement, soaking my drywall. Quinton and Jose did an amazing job removing the affected areas and setting up dehumidifiers and fans to remove the moisture from the basement. They were extremely professional and kept me in the loop throughout the process. After that, Marcellis found an equally outstanding team to install the drywall and paint the basement. They worked efficiently and completed the entire job within 8 hours. I recommend 1st and Last Restoration for any mitigation and restoration needs.

Our plumber recommended we get a mold evaluation during the replacement of a toilet. Marcellis came to our home the next day. He provided a very honest evaluation and recommended no further restoration work. He explained how we can take care of the situation ourselves and did not charge us a penny. He could have charged us an arm and a leg for a complete restoration, but instead gave us an honest evaluation of the problem. I highly recommend this company!

I am a real estate agent who was recommended to use First & Last Restoration's services for a listing in Baltimore. They were very professional, fair priced and thorough. I'm so glad I gave them a try, I will certainly be recommending them to clients in the future.

I love reviews, but never leave them. I have to leave a review for my experience with Marcellis, his team, and the business. I had to get four quotes for my job - and while all were in the same ballpark - the professionalism, responsiveness, and quality of the process and work with First and Last Restoration was head and shoulders above the rest.