First & Last Restoration

Everyone I have encountered at First & Last Restoration were amazing! The customer service was so great and made the stress and struggle of having to deal with unexpected water damage to my basement. It was great to be able to stick with the same company for the full mitigation and reconstruction process. Overall, my experience was so great I asked them to look into another project I need done around the house.

During the mitigation process after the water damage, Justin was very pleasant, and I appreciated him being my first contact explaining everything before and after. First contact and impression is so important. (Even making sure he cleared my property out of the way or area impacted for me). Zack and Jose apart of the same team were also nice and kind. I appreciated their timeliness and showing up when expected and being easy to interact with.

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Marcellis was extremely courteous, professional, and thorough. He arrived on time, carefully examined the full extent of the damage, and explained everything clearly. He also provided a detailed report outlining what would be needed to restore everything back to normal operating standards. Highly recommend!

Joann suggests you use First & Last Restoration

First and Last Restoration are amazing. Their team is very professional, knowledgeable and are the best for all your restoration needs. I refer them to all my clients because I know they will help them resolve any issues including mold, moisture intrusion, flood or any other restoration needs. My clients are always happy with the services they provide which mean allot to me. I would highly highly recommend!

I’ve had the pleasure of working with First &Last restoration and was impressed by their professionalism, prompt communication, and quality work. They make the mitigation process smooth and reliable. I highly recommend them for any mitigation needs.

First and last restoration is a great company and they have impeccable customer service skills. They were communicating with me about everything that surrounded my house and provided expertise in how mold works. I will surely use them again if an emergency ever happens again.

I was looking for work to be done after I had a roof leak. After calls to multiple companies, I found First & Last Restoration to be extremely responsive. They were able to assess the situation, provide a timeframe, and let me know what work was going to be completed. This differed dramatically from the other companies that I had contacted. Their team was efficient, friendly, and did great work. I was very pleased with the outcome and would definitely recommend them.

Owner response time was great and on time. I am happy to get started with my restoration. I will use this company for all my properties if neeed

After being away for two weeks, we returned home to a flooded basement. I called First and Last that evening. Within two hours, Marcellis returned my call and said that someone would come to our home the next day. The company worked with our home insurance folks. Marcellis and his team were upfront about what to expect and the costs. Jose and Quincey were wonderful during the water damage restoration. Carlos and Devin were professional during the rebuild restoration. Marcellis was always just a call/email away. This company is outstanding.

I contacted First and Last Restoration after discovering mold and water damage caused by a faulty sump pump. From start to finish, their team was professional, knowledgeable, and efficient. They thoroughly inspected the affected areas, explained the extent of the damage, and walked me through the remediation process step by step.

They took great care in removing the damaged materials, treating the mold, and ensuring everything was completely clean and safe. The technicians were on time, respectful of my home, and left the area looking better than expected.

I’m very impressed with their quality of work and attention to detail. I’d absolutely recommend First and Last Restoration to anyone dealing with mold or water-related damage — they made a stressful situation much easier to handle.