67 Page Park Drive Poughkeepsie, NY 12603

 
845-226-0868
 
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Mold Remediation | Water damage/Flooding | Fire/Smoke | Sewage Clean-up | Death Scene clean-up | Insulation Installation Our Mission..."To take an overwhelming event and turn it into a positive experience with professionalism, knowledge and compassion."

5/01/24

Great service. Responded quickly, with a call from Mike the owner same day and a visit within a couple of days. Andrew did great work, was a professional, communicated well, and an overall nice guy. There was a bit of a disconnect with the office to schedule pick up of the equipment after drying out, took a few extra days, but overall would have them back again should the need arise. (But, hopefully it doesn’t. Nothing personal). Read more >

First Call Restoration Replied: Thanks Mr.Moody. Very kind of you.
First Call Restoration Replied: Thanks Mr.Moody. Very kind of you.

Bradley Moody gave First Call Restoration a 4 star Review

4/29/24

Within 2 hours of our home flooding (burst pipe in attic)1st Call Restoration had started the process of removing the water . Jacob, Aaron, and Santos were the staff that we worked with and they all were so knowledgeable, proficient, and kept us informed of every step of the process. It is so refreshing to know there are still companies that value 5 star customer service in this day and time.We recommend this company highly !!
Brad and Debby Foster
Tyler, Texas Read more >

First Call Restoration Replied: Hello Debby, Thank you for choosing our team to assist with your burst pipe and home flooding. We are glad to have helped you in your time of need. We appreciate your feedback and are happy to hear that you are satisfied with our work. We hope that you will continue to use our service in the...
First Call Restoration Replied: Hello Debby, Thank you for choosing our team to assist with your burst pipe and home flooding. We are glad to have helped you in your time of need. We appreciate your feedback and are happy to hear that you are satisfied with our work. We hope that you will continue to use our service in the...

Debby Foster gave First Call Restoration a 5 star Review

4/18/24

Hands down the very best company to have by your side and help you get your home back to normal! From the moment I called for an appointment, I instantly felt put at ease. The team is so responsive, knowledgeable, and patient. I hope I never have another issue again, but if I do I would use this company again in a heartbeat! If I could give 10 stars, I would. Read more >

First Call Restoration Replied: Thank you for taking the time to write a review. We're glad to hear that you had a positive experience and that you found our staff to be professional. We pride ourselves on providing top-notch service, so we're delighted that we were able to meet your expectations. Thanks for choosing us, and...
First Call Restoration Replied: Thank you for taking the time to write a review. We're glad to hear that you had a positive experience and that you found our staff to be professional. We pride ourselves on providing top-notch service, so we're delighted that we were able to meet your expectations. Thanks for choosing us, and...

Kristen Lindstrom gave First Call Restoration a 5 star Review

4/13/24

Extremely professional, kind and efficient. We couldn't have asked for a better experience during a difficult time. Read more >

First Call Restoration Replied: Thanks so much Ms.Tsoubris.
First Call Restoration Replied: Thanks so much Ms.Tsoubris.

Kimberly Tsoubris gave First Call Restoration a 5 star Review

4/10/24

First Call Restoration is a great company to deal with. The owners and staff are professional, reliable and extremely personable before, during and after the services were rendered. They made a not so great situation much easier to manage and were reasonably priced. Read more >

First Call Restoration Replied: Thank you Mrs.Franco.
First Call Restoration Replied: Thank you Mrs.Franco.

Kate Franco gave First Call Restoration a 5 star Review

3/06/24

It was a pleasure dealing with First Call Restoration from the initial call I made to the completion of the job. They were accommodating, on time, professional and efficient. I Would definitely use them again Read more >

First Call Restoration Replied: Many Thanks Ms. DiTaranto.
First Call Restoration Replied: Many Thanks Ms. DiTaranto.

Karen DiTaranto gave First Call Restoration a 5 star Review

2/27/24

They were on time and professional. Communicated every step of the way and explained the process to me as a first-time homeowner. Keith was very friendly, and I would highly recommend to anyone needing this type of work done. Read more >

First Call Restoration Replied: Mr.Haines.......Keith is an amazing Team Leader. Thank you for the recognition.
First Call Restoration Replied: Mr.Haines.......Keith is an amazing Team Leader. Thank you for the recognition.

Jacob Haines gave First Call Restoration a 5 star Review

2/09/24

Professional helpful and kind crew. They were thorough and got the job done. Read more >

First Call Restoration Replied: Hi Christine, Thank you so much for your kind words about our customer service! We're truly glad that we were able to help you out and that you had such a positive experience. We'll be sure to pass along your compliments to the rest of our team. Thanks again for taking the time to write a review...
First Call Restoration Replied: Hi Christine, Thank you so much for your kind words about our customer service! We're truly glad that we were able to help you out and that you had such a positive experience. We'll be sure to pass along your compliments to the rest of our team. Thanks again for taking the time to write a review...

Christine Conforti gave First Call Restoration a 5 star Review

2/09/24

The workers were prompt, friendly and left our home clean. The price was one third of that of the big guys so I highly recommend this company. Read more >

First Call Restoration Replied: Hi Lisa, Thank you for your kind words about our services! We're proud to be able to offer competitive prices without compromising on quality. We appreciate your business and it would be great if you could refer us to your friends and family too! Thanks again. Sincerely, First Call Restoration
First Call Restoration Replied: Hi Lisa, Thank you for your kind words about our services! We're proud to be able to offer competitive prices without compromising on quality. We appreciate your business and it would be great if you could refer us to your friends and family too! Thanks again. Sincerely, First Call Restoration

Lisa Naumann gave First Call Restoration a 5 star Review

2/07/24

I am very pleased with the service I am receiving from First Call. Unfortunately I am in Florida and my home was water damaged in NY. They have informed me every step of the way what they are doing. My family back home ensured me the work is going well. I am pleased by the updates I receive daily. The work is going as quickly as they can. Looking forward to seeing more pictures of completed work. We are glad they were available to begin practically the next day. Read more >

First Call Restoration Replied: Hi Mrs. Federici..........Sorry to have had this happen while you were away but all went well in the end. Thank you.
First Call Restoration Replied: Hi Mrs. Federici..........Sorry to have had this happen while you were away but all went well in the end. Thank you.

Joan E Federici gave First Call Restoration a 5 star Review

Mold Remediation | Water damage/Flooding | Fire/Smoke | Sewage Clean-up | Death Scene clean-up | Insulation Installation Our Mission..."To take an overwhelming event and turn it into a positive experience with professionalism, knowledge and compassion."