Swept Away Restoration & Carpet Cleaning

Prompt, professional, perfection! We hired them for a rental that appeared to have red wine stains and older blotted stains. We were informed they might be difficult to remove. Our expectations were exceeded! All stains removed, carpet looked great, did not smell of heavy chemicals. Would hire again!

Prompt, professional, perfection! We hired them for a rental that appeared to have red wine stains and older blotted stains. We were informed they might be difficult to remove. Our expectations were exceeded! All stains removed, carpet looked great, did not smell of heavy chemicals. Would hire again!

An amazing crew.

Good expiated process for cleanup and drying. Insurance process done flawlessly. Thanks

Timely, efficient in reporting and responding.
Restoring damage to a rebuilding for contractors rebuilding done well.

We are incredibly grateful to Swept Away Restoration, for several really important reasons. We recently had a burst pipe in our wall between kitchen and TV room (also affecting the garage ceiling!). Referred by Latham Plumbing in Ashland (also one of the best we've had), Joanna and Sequoia with Swept Away a.) responded ASAP, which we learned, is VITALLY important in preventing mold, especially for us, because I have a serious lung disease, b.) they use the best diagnostic tools and equipment to gauge efficiency (blowers, gauges, fans, you name it), came every day to check the progress, created sealed plastic barriers so we could continue living in our home easily without having the temperature too hot, explained everything very clearly so we could understand the process of thoroughly drying everything out , and they are experts with many years of experience and professional ongoing...

Our dishwasher sprang a leak and and was not discovered for almost a full day. Once the plumbers stopped the leak, Sequoiah had brought out dryers and dehumidifiers within two hours. For the next five days Sequoiah came out, took moisture readings, made slight adjustments according to the readings, and gave us status updates. Joanna was aware and available throughout the process. Once the readings indicated the water was all dried up, Joanna immediately got all the paperwork to us and our insurance company. A wonderful company to work with through a terrible situation. Thank you!!!

Swept Away came promptly after my call for inspection and suggestions for the pathway to repair my home to its former state.

"Swept Away did a fantastic job for us when we discovered a plumbing failure that did damage to 2 stories in our Ashland home. Joanna replied immediately and had a tech on site within an hour to conduct the damage assessment and begin the mitigation work. Sequioah was very personable and kept us fully informed of each step in the process, and he was very considerate of our schedule and minimizing the disruption as much as possible. He had drying and dehumidifying equipment running that first day which arrested the damage and expedited the restoration timeline. Joanna was super responsive and stayed in communication with us and our insurance adjuster throughout the process, and she and Sequioah did a terrific job of documenting the damage and the remediation work to support our claim. They made an otherwise upsetting problem much less painful. I highly recommend Swept Away!"

They are the best!