Big Box Storage

4.8

7077 Consolidated Way San Diego, CA 92121

Big Box Storage, based in San Diego, provides secure and flexible portable storage solutions with weatherproof containers for both local and long-distance needs. Customers can store their belongings at our facility or keep the units on-site, with easy access options tailored to fit any schedule.

Shar MB

7/29/24

I highly recommend Big Box Storage !

Desmond dropped off my storage box this morning . He was so kind and patient. . He was on time and he patiently worked with me on finding the best place to put the storage box to allow for parking our car and still being able to access the box, while also insuring it was placed where my HOA and my neighbors wouldn’t be bothered by it. .

I have used another storage company prior and can honestly say Big Box is by far the best choice . It’s convenient, their customer service is exemplary. You are able to access you box or boxes at home ( and the delivery and pick up is priced very reasonably). From the customer service in the office to their drivers, all of them go above and beyond to help you. Desmond is a perfect example of the companies dedication to the happiness of their customers.

Big Box Storage Replied: Thank you so much for your kind words and for choosing Big Box Storage! We're so glad to hear Desmond provided such excellent service. We're committed to making storage convenient and hassle-free for our customers, and it's wonderful to know we're meeting that goal. If you need anything else,...

Shar MB gave Big Box Storage a 5 star Review

Kristopher Hall

7/28/24

Erick was super helpful and gave me ideas for my storage cube that I didn't think of. He was very friendly and made the process simple. I didn't catch the name of who picked up my box but he also had great customer service. He helped me close the box thanks to a tricky lock. I'd definitely use Big Box again for my storage needs.

Big Box Storage Replied: Thank you for the great review, Kristopher. We appreciate you spreading the word about our world class service! Did you know we'll send you $50 for every customer you send our way who mentions you sent them? Just a little way to say thanks! 👍🏽

Kristopher Hall gave Big Box Storage a 5 star Review

Zihan Xu

7/27/24

Nice staff! We moved in the last minute and they are willing to wait for us even after their office hours! Very smooth and quick move in. Great and safe place to store your stuff! 100% recommend this place!

Big Box Storage Replied: We're so glad we were able to provide a great experience for you! We look forward to rocking it out again for you next time!

Zihan Xu gave Big Box Storage a 5 star Review

KARLA ASTRID NORIEGA

7/27/24

KARLA ASTRID NORIEGA gave Big Box Storage a 5 star Rating

Lucinda Blackwell

7/26/24

Erick was very helpful. He kept me informed of his arrival time and showed me how to open pods.

Big Box Storage Replied: Hi Lucinda, Thank you for the kind review. We are glad Erick provided great service to you. Please reach out if we can be of further assistance.

Lucinda Blackwell gave Big Box Storage a 5 star Review

Jeanlyn Y

7/23/24

Very convenient and accommodating. Friendly and helpful staff!

Big Box Storage Replied: Thank you, Jeanlyn! We appreciate your review. Let us know if we can be of further assistance.

Jeanlyn Y gave Big Box Storage a 5 star Review

Valentin iniguez

7/22/24

Erick did great.

Big Box Storage Replied: Thank you, Valentin! We'll pass along to Erick.

Valentin iniguez gave Big Box Storage a 5 star Review

Alisa

7/18/24

Stored several boxes and both delivery and pick up was very easy. As well as accessing boxes in between. Final drop off was with Dan who carefully placed the boxes to minimize distance needed to carry items and took the time to ensure that the doors would open easily after having been closed for nearly a year. Fantastic service

Big Box Storage Replied: Thank you so much for the wonderful review! We're thrilled to hear that your experience with Big Box Storage has been so positive. It's great to know that both delivery and pick-up were easy for you, and that accessing your boxes in between went smoothly. We'll be sure to pass on your kind words...

Alisa gave Big Box Storage a 5 star Review