Big Box Storage

Big Box was professional, responsive, flexible & empathetic in every way & we would not hesitate to use them again!

The drop off was scheduled for a time frame of 8am - Noon. It was delayed and I did not receive a call from anyone. I needed to leave by 12:30 so I called the office. They apologized and gave my account a credit for the delay. The driver called me shortly and I explained where I would like the boxes placed and how the doors would need to open. I advised him that my neighbor would be there if he had questions. I was put off by his response (a bit rude). However, I was pleasantly surprised that the two boxes were perfectly placed in my driveway when I arrived back home. The pick up was scheduled and this was a much better experience than the drop off. I scheduled for another box to be delivered and this time the customer service was excellent. The driver called to let me know the boxes were delivered. He made sure that the way he placed the box in the driveway was how I would like it...

Professional

Great experience, very organized and on time with everything.

Great and convenient . Courteous and helpful!

Big Box Storage was easy to use. We had no trouble receiving the box. They were extremely helpful when we had questions; we just called them and they answered them right away. Even on the weekend! Their pricing was very reasonable and the box was secure. It helped us during a transition. Their staff was friendly and very professional. I would use them again and I would recommend them to anyone!

I have big box twice and will use them again. They are professional , helpful, reliable and very convenient.

Love the service and the trips it saves me from driving back and forth when it comes to holiday decorations!

Bigbox is so awesome! They make moving or storing EASY and affordable!!!!

Everything was great. Driver was super helpful and kind.