7077 Consolidated Way San Diego, CA 92121

 
8587908580
 
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Big Box Storage, based in San Diego, provides secure and flexible portable storage solutions with weatherproof containers for both local and long-distance needs. Customers can store their belongings at our facility or keep the units on-site, with easy access options tailored to fit any schedule.

I

1/07/25

I love Big Box Storage because I liked the practical method of having a box delivered to my home and then being able to easily access it later. I liked the security too since it was always locked up in a secure location after I accessed. Lastly, the staff was very informative and pleasant.

Big Box Storage Replied: Thank you so much for your amazing review! We're thrilled to hear you had a great experience with our convenient delivery process, secure storage, and friendly, informative staff. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations in all of these areas. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Big Box Storage!

Isela Brijandez gave Big Box Storage a 5 star Review
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R

1/07/25

I liked the idea of your picking up and delivering. I think that you are engaging in false advertising - your trucks have huge signs that say free delivery. But, it is not. You charged me $99 for the delivery back to my home. Your wording should read: Free delivery to pick up your items. Charge for the return.
But do you really want to hear that?
Your drivers were good.
Your office people did not respond to my idea of having a supervisoir explain to me why I was charged for delivery for the return of my storage items.

Big Box Storage Replied: Thank you for sharing your feedback and for bringing this to our attention. We’re happy to hear that you liked the convenience of our pickup and delivery service and that our drivers provided good service. We apologize for any confusion caused by the way our pricing is presented and for not addressing your concern promptly. We take your comments seriously and will review how we communicate our charges to ensure it’s clearer moving forward. Regarding the lack of follow-up, we apologize for that as well,... Read More

Robert Nimmo gave Big Box Storage a 4 star Review
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1/05/25

Driver was very helpful and kind

Big Box Storage Replied: Thank you for the 5-star review! We appreciate your feedback and look forward to assisting you again in the future. Thanks for choosing Big Box Storage!
Big Box Storage Replied: Thank you for the 5-star review! We appreciate your feedback and look forward to assisting you again in the future. Thanks for choosing Big Box Storage!

Rachel Martinez gave Big Box Storage a 5 star Review


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1/04/25

This company really came through for me. The customer service was exemplary and the drivers…. Wow. The driver was so nice and competent and placed the containers within inches of where I specified. I’ll always use them.

Big Box Storage Replied: Thank you for the fantastic review! We're thrilled to hear that our team provided exemplary customer service and that our driver exceeded your expectations with precise placement. Your loyalty means so much to us, and we’re honored to be your go-to storage solution. Thanks for choosing Big Box...
Big Box Storage Replied: Thank you for the fantastic review! We're thrilled to hear that our team provided exemplary customer service and that our driver exceeded your expectations with precise placement. Your loyalty means so much to us, and we’re honored to be your go-to storage solution. Thanks for choosing Big Box...

Lin Westgard gave Big Box Storage a 5 star Review


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1/04/25

Eric was awesome! He was very polite and efficient.

Big Box Storage Replied: Thank you for the 5-star review! We're so glad to hear that Eric provided such polite and efficient service. We'll make sure to pass along your kind words to him. Thanks for choosing Big Box Storage!
Big Box Storage Replied: Thank you for the 5-star review! We're so glad to hear that Eric provided such polite and efficient service. We'll make sure to pass along your kind words to him. Thanks for choosing Big Box Storage!

Heather Cavazos gave Big Box Storage a 5 star Review


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P

1/01/25

I love big bucks storage because they are on time dependable and reliable. Their customer service is outstanding and I have yet to have had a problem with anything.

Big Box Storage Replied: Thank you so much for your glowing review! We're thrilled to hear that you've had such a positive experience with Big Box Storage. Being on time, dependable, and reliable are core values we strive to deliver every day, and we're so glad to know we've met your expectations. Your kind words about our customer service mean the world to us. If there's ever anything we can do to assist you further, please don't hesitate to reach out. Thanks again for choosing Big Box Storage!

Pamela Winter gave Big Box Storage a 5 star Review
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M

12/30/24

Good storage solution options, easy to work with and good customer service

Big Box Storage Replied: Thank you for your fantastic review! We're so glad to hear you found our storage solutions convenient and our team easy to work with. Providing great customer service is what we aim for, and it’s wonderful to know we delivered! If you ever need anything in the future, don’t hesitate to reach out. Thanks for choosing Big Box Storage!

Mila Selective LLC gave Big Box Storage a 5 star Review
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12/29/24

Great doing business with Big Box Storage. Dan was an on time driver and very personable and made this expericence enjoyable. Would definitely recommend to anyone to hire and use Dan!

Big Box Storage Replied: Thank you for the wonderful review! We're thrilled to hear that Dan made your experience enjoyable with his punctuality and friendly attitude. We'll be sure to share your kind words with him. Your recommendation means a lot to us—thanks for choosing Big Box Storage!
Big Box Storage Replied: Thank you for the wonderful review! We're thrilled to hear that Dan made your experience enjoyable with his punctuality and friendly attitude. We'll be sure to share your kind words with him. Your recommendation means a lot to us—thanks for choosing Big Box Storage!

Amanda Markiewicz gave Big Box Storage a 5 star Review


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12/29/24

Amazing company!! Dan was awesome and they helped us so much! Great for military families and they don’t price gouge like the rest of the storage places in San Diego.

Big Box Storage Replied: Thank you for the glowing review! We're so happy to hear that Dan and our team were able to help make your experience a great one. Supporting military families is something we take pride in, and we’re glad you found our pricing fair. We truly appreciate your kind words and your trust in Big Box...
Big Box Storage Replied: Thank you for the glowing review! We're so happy to hear that Dan and our team were able to help make your experience a great one. Supporting military families is something we take pride in, and we’re glad you found our pricing fair. We truly appreciate your kind words and your trust in Big Box...

Eden Fruehauf gave Big Box Storage a 5 star Review


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T

12/29/24

Amazing company. Dan was our delivery driver and he went the extra mile to help us during our transition to Big Box. I will make sure I recommend this company to every friend/family member I know! Thank you so much Big Box!!

Big Box Storage Replied: Thank you so much for your amazing review! We're thrilled to hear about your positive experience and that Dan went the extra mile to assist you during your transition to Big Box. We'll be sure to share your kind words with him—it will make his day! Your recommendation to friends and family means the world to us. If you ever need anything, we're here to help. Thanks for choosing Big Box Storage!

Travis Dlubak gave Big Box Storage a 5 star Review
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Big Box Storage, based in San Diego, provides secure and flexible portable storage solutions with weatherproof containers for both local and long-distance needs. Customers can store their belongings at our facility or keep the units on-site, with easy access options tailored to fit any schedule.