Big Box Storage

It was excellent!!!

Great experience! Ben was excellent through the whole process. Great price point, clear communication. Definitely recommend.

Exceptional customer service, I am such a happy customer! Thank you!!!!

Eric was responsive, on time, polite and an incredible driver managing all of our boxes. Loved using big box and outstanding job by Eric!!

Great customer service, respond quickly to requests, basically a pleasure to work with.

We used Big Box for four years. Excellent customer service, the delivery and pick up feature are great. It provided the kind of flexibility and access that we needed. My only feedback would be on price. The original rate was $79 per month for one box, which was great, but then they increased to $99 despite providing no additional service. Otherwise, I had a good experience and I would recommend their storage.

Dan did an excellent job. Super helpful. The process was easy and quick.

Erick showed up ON TIME after calling me well in advance to let me know The approximate time he would be showing up. This allowed me to prepare the “landing zone“. I had several special requests about the placement of the three boxes that we ordered And Erick had no problem fulfilling those special requests. He made the delivery event seamless and stress-free. Thank you so much Erick.

Transfer from the old driveway to the new driveway was also seemless. Being able to unload the boxes at our own pace made the move-in much easier. All my special requests were handled quickly and easily. Having three separate Big Boxes versus one giant POD allowed us to prioritize and categorize what was packed in each Box, allowing us to return one of them sooner.

And then at the new house, realizing it was too much pressure to unload the last two Boxes by the end of the...

Great!!!

Incredibly easy to sign up, coordinate delivery/pick-up. In-office staff was friendly, helpful, and very accommodating. Dan delivered my box and was super friendly, very communicative as far as ETA and what to expect at time of delivery. He was helpful and provided wonderful suggestions. Can’t say enough good things about Dan.