Basement Builders

Did a very good basement. Quality. I like their concrete work!

We had our basement developed by basement builders. They were very clear in their communication throughout the entire process. Any concerns were promptly addressed.

Overall, the basement development process was fairly easy and we are happy with the finished space. There were a couple of things that kept me from giving a 5-star review.

The first was an issue I noticed during the drywall stage that had been missed. I brought it up at the time so it could be addressed before the project was completed. I was told by email that it would be corrected when the trade returned for the final installation. Unfortunately, this led to some back-and-forth, and I had to push a little to make sure it was completed as originally discussed and agreed to.

The other issue is with some of the craftsmanship. This may be partly because I work in the trades myself and tend to be pretty particular about these things, but in my opinion, some of the finishing and workmanship was good, but not quite at the level I would consider great.

We are incredibly happy with our basement. The work was done timely, professionally, and to a very high standard.

After collecting four proposals for our basement renovation, we chose Basement Builders and couldn’t be happier with the decision.

Don stood out as the most professional and experienced contractor we met. His unique design and competitive price won us over, while Murry added creative ideas during the walkthrough, including a hidden door on a feature wall that has become a highlight for us.

The design process was exceptionally smooth, we were able to spec out the entire basement in about two hours. The project was completed ahead of schedule, and over the four-month build, there were workers at our house almost every day completing work, very organized.

Our project manager was prompt, responsive, and handled requests and changes efficiently. Having one point of contact made the process especially easy.

We’re thrilled with the finished...

Phenomenal PM (Ryan), great leadership/design (Murray) and delivery. Very clear communication, expectations and outcomes that align. I am very pleased with our decision to use Basement Builders. The final product met our original plan, maybe even exceeded it.

We recently finished up a reno of my basement from basement builders, anytime I had a question the project manager (Ryan) was available and reached out to the appropriate teams to get it sorted out.
When the basement was almost finished, it was checked constantly for few issues we noted (scratches, re-do paint spots), and the finishing touches were done over a couple of days of just fixing minor things noted.

Thanks to the team to getting this from a unfinished concrete basement to a useable space!

Thomas has been such a big help with our home renos. He is quick to respond to our questions, and his prices are very fair. I’m so grateful to have found him!

Overall good experience, the project manager Ryan was quick to respond to issues.
MInor issues:
There was one incident of two contractors arguing and it got heated, the window was left open once and door unlocked once.
The workmanship is great! The tile, baseboard, drywall contractors were kind and respectful.
Even though there was slight damage done to the door, it was fixed in a quick manner.
Great communication: The Job Tread app was very helpful for communicating, uploading pictures, and quick professional responses.

This was the best experience with a company I have had in a long time! Very professional and the trades that where involved where top notch. I would highly recommend Basement Builders for your basement job. Also their pricing was very competitive and we did not have to chase anyone around and wonder if and when they were coming, everything was completed on time. Murray was a lot of help and a wealth of knowledge! Thanks again!