Autto

Autto is literally the warranty company to end all warranty companies. I’m serious. These guys have had my back for nearly two years now, always going above and beyond to take care of my vehicle. Dustin, the director of underwriting himself has personally resolved many things for me as well from negotiating with Technicians and Body Shops to getting reimbursements in a timely manner. I recommend Autto to everyone out there. They don’t make you wait. EVER. Send them an email and they respond rapidly to resolve any warranty or maintenance needs. They’ve made themselves a customer for life.

Emily, so helpful, provided me with complete details on my service contract for a car repair. Friendly, and more importantly she's very knowledgeable in her job! Thx Emily

This company is terrible. Scam of a warranty and awful customer service. I strongly advise to stay away.

Will lead you to believe a lot more is covered on their plans than actual is, very few shops in network. Still have to pay a deductible for EACH repair.

I purchased a used truck along with a service contract from Autto. The Autto service contract gave me some confidence in buying the used vehicle if anything big were to go wrong.
In the two years I've owned the truck, I've had to have two major repairs complete. Both times I submitted claims through Autto and they were absolutely incredible to help me in getting my truck repaired. Not only was it great to have the service contract help cover costs, but the Autto team helped me find the best shop to complete the repairs for reasonable prices.
Both experiences were immediately relieving to me in frustrating situations. I went from being apprehensive in "is buying the Autto service agreement with the truck worth it", to "I'm so glad I did and their team is excellent".
A huge shoutout to Martin with the latest claim I had to make, thank you so much...

Warranty services are complete garbage. Any reputable warranty offered would cover the cost of the repair and not some measly small %. Not with the money or time.

Called to cancel. Because I was emailed to contract rather than US mail, I only had 10 days to cancel instead of 20. They refuse to cancel and refund. Scum of the earth, but hey, its the car business. Its not like I expected honesty and integrity. Never again.

Update November 7 2024

I wound up having a really great, really positive and very productive conversation with Dustin that ended with understanding and terms we can both live with and be happy. It was an impressive conversation with a smart person. Completely changed my opinion. Glad to be a customer!

Update January 3 2025

I signed a cancellation agreement on November 5 and was told that I would receive my refund in 3-4 weeks. I've received nothing. I emailed Dustin 18 days ago and he replied, stating that, "Roman, I just found it, and I resent it to the dealer for a...

Dustin really came through for me when I had lost all hope! He is amazing! I am very pleased with Autto and grateful to have them!

Amazing warranty service! Quick, reliable, and gives me complete peace of mind. Highly recommend!

Dashawn is great. Every time I speak to him he gives me answers. I want to say thank you to Dashawn. They're lucky to have him