Incredible customer service! Ordered a prop and a bag. Unknown to me, the bag was not actually suitable for the prop I had ordered. Not only did they text and call me to confirm I meant to order this bag, but when we finally connected, they were able to remove the bag for me AND they waived the shipping charges that would have occurred since the order dropped below their "free shipping" threshold. Not to mention, the prop was being sold at a great price. Now that's great customer service!
Nettle Props Replied:
Thank you, Jeff, for the fantastic review! We're thrilled to hear that you had such a positive experience with our customer service. We always strive to ensure our customers get exactly what they need, and it's great to know we could assist you with your order. Plus, we love offering great prices...
Nettle Props Replied:
Thank you, Jeff, for the fantastic review! We're thrilled to hear that you had such a positive experience with our customer service. We always strive to ensure our customers get exactly what they need, and it's great to know we could assist you with your order. Plus, we love offering great prices...
Jeff Pokorny gave Nettle Props a
5 star Review
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