I was very pleased with the help I received from Nicole in your Customer Service Dept recently.
We had a problem with the elevator door being locked not allowing us to use it.
We tried using the elevator key and it was just not working. So I called and Nicole was very helpful
directing me how to use the key in a particular way to get the door open.
I can’t thank her enough for her assistance at a time when we had guests at the house and their luggage was stuck in the locked elevator! Thanks again Nicole!
-- Paulette R