Dianne LOVED Wallace & Sons Elevator Repair, Inc.
Craig suggests you use Wallace & Sons Elevator Repair, Inc.
Greg is very excited to recommend Wallace & Sons Elevator Repair, Inc.
Wayne is very excited to recommend Wallace & Sons Elevator Repair, Inc.
The teck you sent to my home did an outstanding job . He was very professional and informative . I would recommend Wallace & Sons to anybody. Also your customer service rep Roseanne was terrific.
Marianne gave Wallace & Sons Elevator Repair, Inc. an AWESOME Recommendation
I loved your company because you are competent and compassionate. My mom just got home from the hospital a day before her elevator stopped working. She was really upset because the elevator represents her independence. Without it she can’t go get medicines or leave her house because she is on oxyg... See More
Mike gave Wallace & Sons Elevator Repair, Inc. an AWESOME Recommendation
My experience with Wallace & Sons was exceptional. Not only are their technicians extremely experienced and knowledgeable but also they are respectful of property. They pay attention to detail and go out of their way to complete a job. I found the technicians to not only repair what the service ca... See More
Roseanne is the best! Five minutes on phone patiently walked me through my situation. That’s top notch customer service! So important with these sometimes temperamental elevators.
We have been extremely pleased with the professional, courteous, friendly and knowledgeable staff of the field employees and office staff alike. We very much look forward to doing business with Wallace & Sons in the coming years.
Michele Highly Recommends Wallace & Sons Elevator Repair, Inc. to their friends & family!
Tom suggests you use Wallace & Sons Elevator Repair, Inc.
Andrew had a great experience with Wallace & Sons Elevator Repair, Inc.
Maureen LOVED Wallace & Sons Elevator Repair, Inc.
Dan Strongly Recommends Wallace & Sons Elevator Repair, Inc.
Dennis gave Wallace & Sons Elevator Repair, Inc. an AWESOME Recommendation
Wallace & Sons Elevator Repair, Inc. got a great recommendation by Alper
Richard thinks you should try Wallace & Sons Elevator Repair, Inc.
Helpful customer service via phone and email allowed me to fix an elevator problem without need for a service call....
Bob Highly Recommends Wallace & Sons Elevator Repair, Inc. to their friends & family!
I loved Wallace and Sons Elevator because they really know what they are doing! After months of dealing with another company that had no idea how to fix the elevator, I finally gave up and found Wallace and Sons.
One appt to diagnose the problem and 1 appt to fix the problem. No nonsense, showed up... See More
Michelle had a great experience with Wallace & Sons Elevator Repair, Inc.
Mark Highly Recommends Wallace & Sons Elevator Repair, Inc. to their friends & family!
Al enjoyed the experience with Wallace & Sons Elevator Repair, Inc.
I was very pleased with the help I received from Nicole in your Customer Service Dept recently.
We had a problem with the elevator door being locked not allowing us to use it.
We tried using the elevator key and it was just not working. So I called and Nicole was very helpful
directing me how to ... See More
Wallace & Sons Elevator Repair, Inc. got a great recommendation by Greg
Nicole was excellent. Very patient and very instructive. Great customer service !
Tony had a great experience with Wallace & Sons Elevator Repair, Inc.
Bill had a great experience with Wallace & Sons Elevator Repair, Inc.
I usually call when something prevents me from using the elevator and always get a quick response and a friendly voice. Very often they give free phone instructions on how to address the concern without needing to have somebody to the house. Talk about helpful! When a repairman is necessary, they are courteous, polite, knowledgeable and thorough. Their prices are very fair and their approach to business is old-school, neighborly, and always with a smile. I can’t say enough about how many times they have saved the day, even on holidays. Roseanne At Wallace and Sons especially has been wonderful. Thank you!!!
We had an excellent experience with our Service Technician Greg today. He took the time to explain what was causing our Eleavator to pause on the second floor and keep leveling through out the day. After completing the yearly maintenance, he went thru each step in the process. Greg was through, professional and very pleasant. Hopefully when we have our annual maintenance next year he will be promoted and be passing on his excellent customer service skills and knowledge of his trade to new employees. Thank you Wallace and Sons for a pleasant experience.
Roseann over at Wallace and Sons guided me over the phone through a small problem I was having with my elevator. She is very knowledgeable and a very sweet person. Everyone I have dealt with from Wallace was very professional knowledgeable and pleasant. I would highly recommend them for quality service!
After my elevator stopped working, I went through the steps recommended by Wallace Elevator to see if I can fix the issue on my own. My attempts failed and I contacted the service department. They had me walk through a series of additional steps as they continued to support me via phone and email to help resolve the issue. At the very end, the problem was identified and the elevator was back in service without a site visit. Well done!
Very pleased with the timeliness and professionalism of the service. Cannot speak to the value of parts/labor because we did not shop around. I would highly recommend Mike as a technician who really knows residential elevators and provided great service and advice to us about our model.
When our Dumb Waiter malfunctioned at work, we were stuck! Luckily Roseanne and the team ad Wallace & Sons Elevator Service came to the rescue. Their... more