I had an excellent experience with Viking Capital, thanks in large part to Ed Demonte, my loan consultant. Ed was highly consultative and informative, taking the time to ensure I was in the best possible position to receive a competitive loan offer. He was transparent, responsive, and consistently communicative—even after regular business hours—which made me feel truly valued as a potential customer.
Ed’s deep knowledge of the financing process stood out. He managed everything efficiently, respecting my time and keeping the process focused and on track. Once my application progressed, Jonathan seamlessly took over and guided me through the final approval stage. The coordination between Viking Capital and my pool contractor was both professional and timely, contributing to a smooth overall experience.