It is taking me some getting use to with regard to Vector Choice, because I am so use to the In-House Help Desk at Well Care; I guess I got spoiled (not that I needed help everyday). Kirk & Nicholas are my FAVORITES! I am always made to feel like "I am not so bad with my not knowing" when they receive my Ticket. YAY!
I am sure as time goes on I will get use to how Vector Choice does things, in the meantime I just hope either Kirk or Nicholas get my Ticket - LOL!
-- Pamela T