United Property Restoration Services

Joe and his team provided exceptional service during the mitigation process following a major water damage incident in our home caused by a burst pipe. Despite it being over the holidays, they arrived promptly the next day to assess the situation and immediately got to work.

Their diligence and attention to detail were outstanding. They thoroughly inspected every area, identifying moisture in places we would never have thought to check. This level of thoroughness gave us great confidence that no hidden damage would be left untreated.

We also have a GarageTek wall system, which they carefully dismantled, labeling each piece to ensure it could be easily reassembled later. This extra step demonstrated their professionalism and respect for our property.

Joe was consistently transparent and communicative throughout the entire process. He clearly... Read more >

Very professional and walk you through everything. They take great pride in the work they do and keep you informed throughout the process. Highly recommended. Read more >

Excellent service. Pleasure to deal with. Read more >

Did a fantastic job on my kitchen after a freezer line flooded my kitchen Read more >

United Property and Restoration is a professional company with highly skilled and compassionate staff. The build team listened to our needs and made adjustments as needed. We were able to work with United to make adjustments to our build. We updated our bathrooms and made other improvements and United was very reasonable in what the additional costs were. Tanner worked the finances out with us in a clear, professional manner. We thank Jimmy, Gary, Mike Sr and Mike Jr; as well as the plumbing, electrical, painting, demo team, sheet rocking and insulation teams and all from United who brought our house back to life. Licia is another wonderful person who helped us emotionally and with our physical build. And Lisa for our kitchen design. When we had build issues for a variety of reasons United staff was always approachable and worked with us on every aspect of our rebuild. My... Read more >

I do not have adequate words to express our gratitude to United Property Restoration Services. During Thanksgiving Week this past November our Condominium Complex, The White Dory in Provincetown Massachusetts suffered a catastrophic fire. All 15 units were affected. Needless to say, we were all devastated and traumatized. Within days we heard from Bill Leone, the Owner and Karl Friedl, the Vice President of Operations who immediately reassured us all that they would restore the complex n its entirety and each of our homes. They promised to be there for us every step of the way and they kept their promises and then some. These gentlemen and their staff (whom we now consider friends with a special shout out to Gustavo Gjara) were extraordinary both in their knowledge,
skills and expertise and with their integrity and empathy. I call them “The Company with a huge Heart” . I... Read more >

The absolute best. Read more >

We had a fire at our condo complex in Provincetown. United did a stellar job and were so responsive. Karl and Gustavo were so helpful in every way. Our condo units look amazing. Read more >

My mother ended up with water in her furnished basement after some recent intense rain. I live out of state and needed to work with people who were professional and took ownership of the entire problem.

I spoke with Denise and she was very informative and helpful. I drove down and met the crew to let them into the house. The young man running the crew was knowledgeable, friendly, and very professional. I left them there feeling pretty good after just a few minutes.

Over the next few days I got updates from my mom as they came in a couple of days to check how things were progressing and after about a week they cleared their stuff out and reset the carpet. All was good.

The job was 100% turn key, requiring zero involvement. Yes it cost money. But they did what they said they were going to do for about what they estimated it would cost. The... Read more >

United was responsive when I had an oven fire. They provided equipment that took out all of the smell and smoke. I was very happy with the service. Read more >

We want to thank you all for the amazing partnership with us through the process of restoration and giving us back our house even better and more beautiful than before
Thank you Read more >

My basement flooded back in 2015 and I never left a review. My insurance handled everything but this company was very responsive and professional, got the job done in no time. Mind you, the mess was not pretty. They deep cleaned, replaced all my carpets, painted and left everything better than what it was before. I have always been eternally grateful. Thank you! Read more >

The staff was prompt, professional, polite, clean, and fun! Wish I could give ten stars! We needed our cabinets and floor removed ….They worked very hard, got the job done, and left my house very clean! You can definitely entrust your home to United! Very knowledgeable staff! They make a very stressful situation much easier to deal with. Licia Ciotti takes great care of her clients so everything runs smoothly and the homeowner does not need to worry about a thing! I highly recommend this company! ⭐️⭐️⭐️⭐️⭐️ Read more >

I reached out to this company to helping with my insurance claim
They are very knowledgeable and take the heat off your back in dealing with the big nasty insurance companies they have their own people trust me call these people they will help you

Sincerely Frank the plumber
I’m not a plumber I just stop leaks Read more >

Love them amazing company to work with Read more >

Already wrote to Dean Jackson, mgr. & said the crew was A+ & def. HIGHLY recommend… Read more >

The fire at our home was categorized as a complete loss. Important decisions had to be made in a short time to ensure our property was secure, then cleaned, evaluated, and ultimately restored. We chose United. We have no regrets. From our original meeting and throughout the process all of our questions were answered, all of our concerns were addressed with understanding and patience. Although our project is not complete at this point the craftsmanship of their staff and professional contractors has exceeded my expectation. The staff(project manager, kitchen designer, even the owner)that we are working with are great people that are talented, knowledgeable and respond quickly. So ill repeat myself and say I am happy with the decision we made. Read more >

Prompt response. Constant communication and updates on progress. Very professional staff. Reliable and respectful of our needs. Very safety conscious and always kept the premises secure. Excellent work!!!! Read more >

I highly recommend United Cleaning and Restoration. After suffering a devastating house fire, United came in and restored our house and made it a home again. They are willing to listen to your wants and needs and will do whatever it takes to get you what you want. They are extremely knowledgeable and have an amazing crew both at their office as well as on site. It's a breath of fresh air knowing that we are in good hands with the rebuild of our home. Read more >

Licia and Jimmy were the leads on our project….they have been awesome. We can contact them at any time and receive a timely response. Lisa was extremely helpful as we recreated our kitchens. During the pack-in, Ariana and her team were professional and courteous. Bill has built a team that is responsive to the needs of their clients. Read more >

My contractor Ed was the best person I've ever worked with! His attitude was always "I'll take care of it". My whole house had to be replaced and because of Ed and his team my house looks amazing! Read more >

I was very impressed with the quality of work completed by United Restoration. They were very professional in how they mitigated water damage. Adam and Brian did a very food job in completing the actual process of getting rid of any mold surface and restoring them to better than original areas. The work was done in a very competent and timely manner. Rachel who evaluated the work that needed to be completed was very good about answering any questions and followed through on each phase of the work. Kathy the receptionist, was very prompt in connecting the people who I needed to speak with. They were not cheap, but the quality of the work speaks for itself. Read more >