As first time home buyers we were nervous what our home inspection would come back with; however, our inspector, London Lee, couldn't have been nicer! He explained everything he was doing and answered all of our questions thoroughly! So happy we went with this company and from start to finish they w... See More
London Lee came down to inspect our tentative property on short notice and on his birthday. He was friendly and courteous. London explained the entire process, from "top to bottom," and proceeded to walk us through various aspects of the inspection process. He was diligent and meticulous and I felt ... See More
John was very informative and thorough, and encouraged us to ask questions or follow him around if we wanted to! He tested every outlet and not only pointed out issues, but also explained why they could create problems for us in the future. He even brought popcorn to test the microwave and give us a... See More
Top To Bottom Services was great to work with during the home inspection. Jim exemplified great expertise and professionalism. He took the time to explain everything he was examining and why it was important. He was also more than happy to answer any questions. I would, without a doubt, recommend J... See More
Thank you Top to bottom service. Special thanks for London Lee. ... See More
London was great! He explained everything, and as a first time home buyer I really appreciated that. ... See More
My wife and I had a great experience with Jim. We wanted a thorough inspection of the property given there were two other contracts put on the house. We were told by our agent that inspections usually take 2-2.5 hours and Jim spent around 3-3.5 hours going walking around the house and walked us thro... See More
I had a terrific experience with Top to Bottom Services. Jim was my inspector and he was very thorough, professional, knowledgeable, and obviously really knew what he was talking about. I have been through a number of home inspections in my life and Jim was definitely the best person I've ever worke... See More
Top To Bottom Services assigned London Lee to inspect the home that I'm about to purchase. London arrived on time, very respectful & very pleasant. Throughout the inspection, he was very thorough, very detailed, and he answered all my questions and then some. I needed education and instructions on h... See More
Informative, quick, professional, friendly, what else can I say?... Thank you!... See More
Thank you for the great thorough inspection and for taking the time to explain everything so well. I couldn't ask for better service. ... See More
Jim was fantastic. For first time home buyers like us, he was great in explaining and educating us on what he was looking at, things we needed to keep an eye on, and how to maintain the house. He made a stressful process much simpler. Thank you so much!!... See More
Amazing service! The inspector arrived on time, performed a thourough inspection, and patiently answered every question! They also sent an inspector on short notice, something much appreciated for the short closing timeline we had on the property!... See More
Top to bottom did a great job and inspecting all of our house in a timely manner and also did a great job with explaining what was found to us.... See More
Had a home inspection with Jim today. Thank goodness he was there. He found so many problems with the townhouse I had not seen. Jim was thoughtful, informative, professional, thorough, and really knew his stuff. If you are looking for someone to be objective and truthful, Jim is your guy!
I had an excellent experience. John was friendly and well prepared. He took the time to explain things and showed me a couple of small things that I would not have looked for, but that would have driven me crazy trying to figure ourt on my own. Professional, affordable and reliable.
John was very thorough and very professional! I felt I was in good hands using top to bottom especially with John as our inspector! Thanks again!
The Inspectors are very competent and don't mind explaining the process to the potential buyer. They are also happy to have the buyer follow them around. The report is also very extensive.
We used TTBS for a home inspection of a property we wanted to buy and found them very good. The technical staff are excellent and meticulous.
Out inspector, John, was very thorough and explained to us what he found and what needs to be done for it. He made sure that we and our agent understand every bit. So I can say we have a good experience.
I have been very impressed with TTBS's level of commitment to customer service. We had TTBS inspect our home when we moved in two years ago, which was thorough and satisfactory. Now that's we're considering renting it out, we contacted them to do a lead test. Tammy talked me through my many questions, called someone in the Maryland Department of Environment to double-check something, and called me back to give me definitive answers. The owner, Dan, overheard my questions and also took the time to speak with me, adding to what Tammy had explained. In fact, after speaking with them for 45 minutes, I realized that I didn't need to more expensive lead test they offer. That's real customer service--when the company gives you truthful information, even though it doesn't benefit them in the short run. Though we don't need their lead test right now, I was so impressed that I will certainly reach out to them for home future needs.
Dave is great inspector. He showed up before our appointment. He was very detailed and aswered all our questions regarding our future home. We got the report way before the estimated 48 hours. Thank you Dave, we wish you a speedy recovery on your recent surgery.
This is a fantastic company with wonderful people! They are prompt, consistent and thorough. As a Realtor, these are all very important qualities that a company must have in order for me to refer them to clients.
This review should have been written long ago since I've been working with and referring Top To Bottom Services to my clients for over 10 years. Recently they performed a termite inspection for my clients and found no termites. Shortly after my clients moved into their new home they found bugs in their basement and called a pest control company. The pest control company told them they had a terrible termite issue and scared them into spending $1000 for treatment. When I found out what happened, I called Top To Bottom who immediately went to my clients' home. Again, they found no termites. Top To Bottom Services not only accurately diagnosed the situation, but they helped my client with proof and documentation they needed to get her money back from the other pest control company who convinced them to spend $1000 for unnecessary treatments. Providing above and beyond service is the norm for Top to Bottom, but this was an exceptional example. Thank you for all you do for me and my clients!
From the recommendation from Scott Mims to the Inspector, Dawa Dellamula, absolutely no complaints. Scott's recommendation to use Top To Bottom Services was appreciated. He explained the process thoroughly and concisely, set up the appointment and communicated with me throughout the process. Although he was there for the inspection also, work was not far from his mind--talking with my agent, he was able to secure a job for Top To Bottom, great networking on his part! Dawa was wonderful, kind and thorough! She didn't hesitate to answer any questions we had. Had the results of the inspection that very evening!! Would recommend Top To Bottom Services without hesitation. Thank you.
Our realtor recommended Top To Bottom Services for our home inspection. We originally had a foreclosure inspected by Jim. The house was a nightmare! But Jim was wonderful, down to earth and honest. We were then fortunate enough to find another home that we loved. Dan Deist did our second inspection. He was also wonderful. Although the home luckily had very few issues, Dan took his time doing our inspection and was very thorough. He went over in detail all of the mechanics in our utility room so that I would be familiar with their use. We received a very detailed report within 24 hours. It was a great experience with both Jim and Dan. Thank you both and thank you Top to Bottom!
Bob was great! I learned so much and got much needed reassurance about the process.
I just wanted to thank Doug for doing such a great job on my home inspection. He was very detailed and pointed out minor issues to some more involved fixes that should be remedied. It was a small condo so I expected him to just breeze through but he took the time to explain things to me and really put me at ease. Thank you, Top to Bottom Services and thanks, Doug!
My realtor recommended Top To Bottom and they were wonderful! Dan did my home inspection along with one of their current trainees. They did a great job. They were incredibly thorough and walked us through the entire process. They went out of their way to explain everything and to give us their recommendations. I feel much more confident about purchasing this house after the inspection. I would highly recommend you use them if you are in the area.
Dan Deist did an impeccable job at our home inspection. If we could give him 10 stars we would. He was VERY detailed, explained everything in detail, and made us feel comfortable through every step of the process. I would definitely recommend Dan to any of my friends, family members, or neighbors. We would like to thank Jim Winn, our realtor, for giving such a great recommendation.
TTBS was recommended to us by our realtor. The company was very professional, from the first interaction to the last email sent. This was for our first home... more