This is the second time we've used Top-to-Bottom, and we requested Dawa since she was so good the first time around. Nothing but good things for Dawa. She takes time to explain the systems of the house to you, explain anything she sees that is a major concern; and she's just awesome all around.... See More
Dawa was so thorough. Her professionalism and well wishes on our new Home were greatly appreciated. ... See More
Bob Enders provided a valuable, insightful, thorough and clear home inspection for me. He was personable, took his time to explain and review his procedures, answer questions and make suggestions, when I asked his opinion. I valued his vast experience and background and felt appreciative and assur... See More
Wonderful service by Mike. Very thorough and personable. 2+ hours flew by.... See More
Dawa did an excellent job. She was very detailed and made sure she checked over everything and gave us a very detailed report. ... See More
Our inspector, Jim Parlato was great! very thorough and explained everything to us. He was incredibly nice and helpful and made the whole process a good experience.... See More
Our home inspector (John O.) was professional, personable, and informative about the various features and peccadilloes of what we hope to soon call our home. Thorough, down-to-earth, and the report was in my inbox before I even woke up the next morning! Thanks for your help, and I hope to have the a... See More
Very professional and happily looked at everything I was a little uncertain about and gave advice on how to address said issues... See More
The inspector was very knowledgeable, thorough, detailed oriented, communicated all findings in understanding manner and answered all questions. Very happy with service. Thank you... See More
Jim was fantastic. He took the time to explain things he saw as he went and put them in context of the age of the house. He also took plenty of pictures to highlight each area of the home. Jim also classified items in a way that are helpful as a buyer - what to address with the seller, what to prior... See More
Bob was extremely knowledgeable and great to work with. Answered all my questions and was very thorough in inspecting the house.... See More
I needed a quality home inspection quickly, and my real estate agent recommended Top to Bottom. They were available and sent inspector Bob Enders. Bob was not only knowledgeable, but professional, experienced, and made this a positive experience. He was fantastic! He took me around and explained... See More
Great service. Very knowledgeable. Friendly yet up front realistic about what is observed. They go the extra mile!... See More
Bob who did the inspection was very thorough. He was very knowledgeable and was very receptive to answering questions. I would highly recommend Bob and top to Bottom Services... See More
I was incredibly happy with my inspection. John my inspector was very knowledgeable, professional and explained what he was doing throughout the process so I had a very good understanding of the house. The report turn around time was very quick as well. I would definitely recommend Top to Bottom Ser... See More
Excellent, very detailed highly professional service. Highly recommended.... See More
Informative, thorough and friendly service from the first interaction with Tammy to the home inspection with Mike. Easily available for follow up questions etc. I highly recommend Top to Bottom! ... See More
Great home inspection. They were not only thorough with their inspection but also took their time to explain everything to me. ... See More
They did such a great job! They were thorough throughout the entire process and explained what was happening every step of the way! I’d highly recommend them! ... See More
Jim was a great inspector - full of knowledge and good humor. He made the lengthy endeavor seem easy. He was very thorough in his inspection, and took the time to answer all our questions in great detail. I would highly recommend him to anyone.... See More
Very detailed inspection, took time to carefully review and evaluate many facets of the house... See More
Dawa was on time, friendly, thorough, professional, open to questions, and with a good sense of humor.... See More
Buying a home is a big investment. Peace of mind is priceless, especially as a First Time Home Buyer. Top to Bottom Inspection understands that. Our inspector, Bob, literally inspected our prospective new home top to bottom. He asked ahead of time if we had any specific concerns to ensure we were informed sooner rather than later. Bob was a wealth of knowledge and kindly shared concerns and level of severity of the issues. We personally feel he did more than required by his job description in order to assist in our decision making. While there are probably inspectors who require a smaller service fee, it's important to do business with a Professional. You get what you pay for and would likely be paying unnecessary expenses in the future if you have a less thorough inspector. I will be recommending this company to anyone seeking the best home inspection there is. Check them out on Better Business Bureau (A+).
Incredibly thorough. Cheerful, professional, and objective. Patiently explained all the issues. Edit: that deal fell through, so here I am, a few weeks later, having just hired TTBS a second time to do an inspection of this second house. This time Dan did the work, and he was friendly, thorough, good at explaining things, and very helpful. Highly recommend this company!
Top to Bottom Services is top notch! The customer service representatives we spoke to on the phone to schedule our home inspection were very friendly and helpful. Our inspector was Bob Enders. He was wonderful! He arrived early and ready to go. Not only was he thorough, but he also educated us on important aspects of the home that we should keep in mind. He also pointed out fun facts about the home and literally had us cracking up with his jokes! We were a little nervous about the whole experience, but he really made it fun and informative.
Prompt, and answered all questions I had. It was nice being able to ask after what various items in the condo were, their function, their lifetime, and things to look for to make sure there isn't trouble brewing, and have all of those questions answered. As a first time home buyer, I was concerned about not really knowing what I was getting into since I can't call my landlord to fix problems anymore, and knowing more about how my responsibilities will grow and how to be aware of potential costly repairs down the road. The inspection was invaluable not only for my purchasing decision, but education on my responsibilities as a future home owner.
Our inspector, Bob, was absolutely fabulous. Bob showed us the issues and explained them in detail. We received a very detailed report with photos and suggestions for the repairs. I would highly recommend them!
Out inspector, John, was very thorough and explained to us what he found and what needs to be done for it. He made sure that we and our agent understand every bit. So I can say we have a good experience.
I have been very impressed with TTBS's level of commitment to customer service. We had TTBS inspect our home when we moved in two years ago, which was thorough and satisfactory. Now that's we're considering renting it out, we contacted them to do a lead test. Tammy talked me through my many questions, called someone in the Maryland Department of Environment to double-check something, and called me back to give me definitive answers. The owner, Dan, overheard my questions and also took the time to speak with me, adding to what Tammy had explained. In fact, after speaking with them for 45 minutes, I realized that I didn't need to more expensive lead test they offer. That's real customer service--when the company gives you truthful information, even though it doesn't benefit them in the short run. Though we don't need their lead test right now, I was so impressed that I will certainly reach out to them for home future needs.
Dave is great inspector. He showed up before our appointment. He was very detailed and aswered all our questions regarding our future home. We got the report way before the estimated 48 hours. Thank you Dave, we wish you a speedy recovery on your recent surgery.
This is a fantastic company with wonderful people! They are prompt, consistent and thorough. As a Realtor, these are all very important qualities that a company must have in order for me to refer them to clients.
This review should have been written long ago since I've been working with and referring Top To Bottom Services to my clients for over 10 years. Recently they performed a termite inspection for my clients and found no termites. Shortly after my clients moved into their new home they found bugs in their basement and called a pest control company. The pest control company told them they had a terrible termite issue and scared them into spending $1000 for treatment. When I found out what happened, I called Top To Bottom who immediately went to my clients' home. Again, they found no termites. Top To Bottom Services not only accurately diagnosed the situation, but they helped my client with proof and documentation they needed to get her money back from the other pest control company who convinced them to spend $1000 for unnecessary treatments. Providing above and beyond service is the norm for Top to Bottom, but this was an exceptional example. Thank you for all you do for me and my clients!
From the recommendation from Scott Mims to the Inspector, Dawa Dellamula, absolutely no complaints. Scott's recommendation to use Top To Bottom Services was appreciated. He explained the process thoroughly and concisely, set up the appointment and communicated with me throughout the process. Although he was there for the inspection also, work was not far from his mind--talking with my agent, he was able to secure a job for Top To Bottom, great networking on his part! Dawa was wonderful, kind and thorough! She didn't hesitate to answer any questions we had. Had the results of the inspection that very evening!! Would recommend Top To Bottom Services without hesitation. Thank you.
Our realtor recommended Top To Bottom Services for our home inspection. We originally had a foreclosure inspected by Jim. The house was a nightmare! But Jim was wonderful, down to earth and honest. We were then fortunate enough to find another home that we loved. Dan Deist did our second inspection. He was also wonderful. Although the home luckily had very few issues, Dan took his time doing our inspection and was very thorough. He went over in detail all of the mechanics in our utility room so that I would be familiar with their use. We received a very detailed report within 24 hours. It was a great experience with both Jim and Dan. Thank you both and thank you Top to Bottom!
Bob was great! I learned so much and got much needed reassurance about the process.
I just wanted to thank Doug for doing such a great job on my home inspection. He was very detailed and pointed out minor issues to some more involved fixes that should be remedied. It was a small condo so I expected him to just breeze through but he took the time to explain things to me and really put me at ease. Thank you, Top to Bottom Services and thanks, Doug!
My realtor recommended Top To Bottom and they were wonderful! Dan did my home inspection along with one of their current trainees. They did a great job. They were incredibly thorough and walked us through the entire process. They went out of their way to explain everything and to give us their recommendations. I feel much more confident about purchasing this house after the inspection. I would highly recommend you use them if you are in the area.
Dan Deist did an impeccable job at our home inspection. If we could give him 10 stars we would. He was VERY detailed, explained everything in detail, and made us feel comfortable through every step of the process. I would definitely recommend Dan to any of my friends, family members, or neighbors. We would like to thank Jim Winn, our realtor, for giving such a great recommendation.
TTBS came recommended by our realtor, and as part of our first home buying experience. The team is all skilled and knowledgeable, and made our inspection a... more