Ashley

7/05/26

Mitch biskup

6/29/26

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KAREN CONNELLY

6/26/26

People are very helpful

Rosy Cardenas Pastrana

6/24/26

The staff is always very knowledgeable, professional very kind! No matter what it is that I need, they make the process go smoothly and effortless. I'm a working single mom trying to figure out and juggle all things at once and the staff at this UPS has truly, made my life easier time after time! Thank you!

The UPS Store Palencia Replied: Dear Rosy Cardenas Pastrana, we appreciate you taking the time to share your thoughts. It's lovely to hear that you had a positive experience with our service. At The UPS Store, we are dedicated to providing the best service possible, and it's great to see that we have done so for you. Please let...

Ipek Izet Ulger

6/22/26

The staff was so knowledgable and friendly. This was my first visit to this store and I wanted to print a 2x3 ft banner for my husband’s birthday. There was nearly no wait time, they explained the pricing and the process easily. I appreciate their help throughout and make the process very simple and quick for me.

The UPS Store Palencia Replied: Hi Ipek Izet Ulger, we love hearing this feedback! Providing top-notch service is what we're all about. Thanks so much for sharing your review. See you next time!

Kevin Elson

6/20/26

Always friendly and supportive

The UPS Store Palencia Replied: Hello Kevin Elson, thank you for sharing your positive experience. It thrilled us to hear that you had a great experience with our service. At The UPS Store, providing the best service possible is our top priority. If there is anything else we can do to improve your next experience, please don't...

Tabitha Golden

6/18/26

Always helpful and take the time to get the best for what I need

The UPS Store Palencia Replied: Hello Tabitha Golden, thank you for your kind words. We are glad to hear that we impressed you with our service. At The UPS Store, providing the best service possible is our mission, and it's great to see that we have met your expectations. If there is anything else we can do to enhance your...

kimberly smith

6/15/26

Great as always!

The UPS Store Palencia Replied: Greetings Kimberly Smith, thank you for your positive feedback. It delighted us to hear that you had a great experience with our service. At The UPS Store, providing top-notch service is our primary goal, and it's great to see that we have done so for you. If there is anything else we can do to...

Laith Marrow

6/10/26

Highly recommended, friendly customer service

The UPS Store Palencia Replied: Thank you Laith!

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PHYLLIS FIRESTONE

5/22/26

I love the ups store in Palencia because they are friendly, efficient, and speedy. I only go there.

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DODD

5/19/26

So HELPFUL and KNOWING

Sharon Odle-Lestage

5/14/26

Christine Wellborn

5/13/26

Always an exceptional, customer focused experience. I’ve been a customer for 5 or more years!

The UPS Store Palencia Replied: Hi Christine Wellborn, thank you for your review. It pleased us you had a positive experience with us. At The UPS Store, we strive to provide the best service possible, and it's great to see that we have done so for you. Please let us know if there is anything else we can do to improve your...

Deb Fatzynytz

5/13/26

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MARGARET LICALZI

5/11/26

Pleasant employees fast helpful and courageous. Better pricing than Murabella store

Carla Endicott

5/10/26

Great group of people. Very courteous and patient. Knowledgeable, helpful. Definitely 1 of the best UPS sites in the Jax-St Johns Co area

The UPS Store Palencia Replied: We love to hear this feedback, Carla Endicott! We're always here to answer your questions and make sure we get your items shipped right on time. Thanks for the review and kind words.

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FRANCIS SAUNDERS JR.

5/08/26

Excellent

Elizabeth Beaton

5/06/26

Professional, quick, and caring.

The UPS Store Palencia Replied: Hello Elizabeth Beaton, thank you for your kind words. We are glad to hear that we impressed you with our service. At The UPS Store, providing the best service possible is our mission, and it's great to see that we have met your expectations. If there is anything else we can do to enhance your...

Robin Rawald

5/04/26

The manager John or rep was extremely helpful and did a great job!

The UPS Store Palencia Replied: Hello Robin Rawald, we are glad to hear that we impressed you with our service. At The UPS Store, providing the best service possible is our mission, and it's great to see that we have met your expectations. If there is anything else, we can do to enhance your experience; please don't hesitate to...

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BEVERLY MOWRY

5/01/26

I love this store. All the people are friendly, helpful, and call me by my name when I walk in the door. I guess I go there too often but everyone is so helpful and finds the best options for me for mailing.

Travis Smith

4/30/26

Amy Miller

4/29/26

Sometimes there’s a long line but I make sure to get in it…like Chick Filet, they get you in and out in no time. Everyone has always been respectful and if I don’t have my stuff in order, they don’t make me feel bad about. They are always helpful and kind.

The UPS Store Palencia Replied: We love to hear it, Amy Miller! We're glad you've continued to receive such great service from our team. Thanks so much for always trusting The UPS Store!

David Strickland

4/27/26

Great service and very efficient and professional. So glad they are nearby.

The UPS Store Palencia Replied: Hello David Strickland, thank you for the review. At The UPS Store, providing the best service possible is our top priority. If there is anything else we can do to improve your next visit, please don't hesitate to reach out.

Dawn Brunson

4/26/26

My grandson left his all beaten up stuffed bunny that is his security blanket. And they immediately knew that it was precious cargo. And they did the very best they couldn’t have done a better job! Absolutely love this place will always be using them to mail my packages!

The UPS Store Palencia Replied: Hello Dawn Brunson, thank you for sharing your positive experience. It thrilled us to hear that you had a great experience with our service. At The UPS Store, providing the best service possible is our top priority. If there is anything else we can do to improve your next experience, please don't...

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