Tailored Heating and Cooling Solutions

I am grateful that my historic service provider referred me to Tailored H&C to diagnose faults in an old heating unit. Options were provided on the spot with approximate cost benefit assessment. We chose the up market solution with longevity and reduced running costs. All installed professionally including follow up related to some unpredicted loose ends. Technicians, office staff and management all professional, courteous and helpful in striking a fair deal for all.

The installers were vey professional and left the place clean and tidy. They worked hard and I would highly recommend them for your heating and cooling needs.

Excellent - highly recommended!

We had a gas log heater installed through Tailored and we are genuinely thrilled with it. Tailored really took the time to listen to what we wanted achieve and gave us honest and helpful advice about which product to go with. The installation was so efficient and done to an excellent standard. We would honestly recommend Tailored to anyone.

We are very pleased with our new gas ducted heating! The team from THACS operated like clockwork, with plumbers and electricians all arriving to come do their parts while I sat back and "worked" from home. The installation was super neat, tucking the unit under the house behind a brick wall - a huge improvement from our 30-year-old internal beast of a unit (which they also kindly removed for us).
The team were professional and friendly, making sure I was kept up to date with the progress of installation, and that I was happy with the job done.
Very pleased with the service! Thank you again!

Replaced ductive heating in house for my parents. Friendly and professional office staff and tradesman. Great price. Amazing the difference in warmth of the house after installation. Lovely company to deal with. Highly recommended.

Great company to deal with. Very knowledgeable, honest and competitively price. Thank you Tailored!

Absolutely fantastic service, on time, customer care second to none, cleaned up after installation and all done with a smile.

'Tailored Heating and Cooling replaced our underfloor gas heating ducting.
Reasonable pricing, very friendly, courteous and professional installers. Ben and his assistant worked in cramped, cold, dusty, and damp underdeck and house. Never stopped smiling.
They arrived when they said they would and completed the job as agreed.
I would not hesitate to recommend them

Richard Griffith-Jones
Croydon, 3136'

Excellent, prompt and affordable service! Extremely happy with the outcome of our repaired heater- couldn’t recommend this company more!

It is often said you judge a business by how it handles difficulties, and when things go wrong. That was the case with myself, the installation was quick and efficient and the team very friendly, but in the following weeks, some problems with the initial installation came to light. Paul not only made good all the things that had gone wrong, but went above and beyond in fixing the damage that had been caused. Cannot recommend this team more highly.

Simply amazing service and follow up. Super helpful and reliable. Respectful at all levels - shopfloor, trades, management. Can't recommend them highly enough.

I could not recommend this company highly enough. They turned up on time to quote, provided sound and honest advice. The ladies in the office were exceptional to deal with, arranging installation, and then they turned up on time as promised. The installers were very professional and considerate. A first class experience and would highly recommend this team and company. Thank you very much to all concerned for our new system.

Absolutely went above and beyond expectations. Highly recommended.

We went through Tailored Heating and cooling as we had concerns with our old gas open heater. On arrival the boys from tailored were very professional and kind. They gave us a thorough run down on what needs to be done to create our home safe. We found out our heater was blowing out carbon monoxide, and it was very dangerous. They dismantled it immediately and gave us further advice and recommendations on what We could replace our heater with. The boys were very reinsuring and classified any questions or concerns we had. We are looking forward to getting them back to install and new gas heater just in time for winter.

I got a reverse cycle air conditioning unit installed in to my small apartment just before Christmas.
From the get go, I was impressed with this company. They seemed to be one of the only companies that would actually come to my premises in person to discuss possible options and provide a quote, as I knew the small and quirky layout of my building would be an issue for unit locations. Paul came to do the quote, he was clear and discussed all possibilities and even arranged installation of an extra ceiling fan and removal of an old heater. I found the rates to be very reasonable.
On the day of installation Chris, Jarrod and Mitch were very professional, efficient, friendly and did a great job.
Highly recommended, thank you.

Paul and the Team at Tailored Heating and Cooling where amazing. Paul came to do a quote for ducted heating and two new air conditioners and explained what need to be done. Prices where very reasonable, the guys who came to install both units where very professional, punctual, very nice, cleaned up after themselves and efficient. Definitely would recommend Tailored Heating and Cooling A+

We love working with tailored H & C for our projects, they are prompt, quality workmanship & professional. Would highly recommend.

We love working with tailored H & C for our projects, they are prompt, quality workmanship & professional. Would highly recommend.

All good - efficiently installed on time and site left clean and tidy.

Just last Friday the boys from Tailored H&C replaced my old Ducted Heating System and also installed a split system Air Conditioner. Arrived promptly around 7.30am and finished up at 3.30pm. Worked very efficiently with hardly a break and cleaned up to perfection afterwards. Both systems are operating as expected and the overall cost represented great value for money.

The ducted heating was on the blink. Called and two hrs later the boys arrived. They got into straight away, located the issue, repaired it and they were gone again. They were polite, friendly & happy to answer Q's. I'm extremely satisfied.

Paul and the whole office and installer team are the people to go to for your heating and cooling solutions. Professional in all respects - sales, communication and installation. They have just installed Daikin into two town houses for our development company.
Our experienced building site supervisor remarked what a great installation they did. I would not go anywhere else.

We are very happy with the team at Tailored. From the outset, the thought and consideration they put into determining the best system for our home was far more detailed than other companies. They didn't just got for the easy options as others suggested. The guys installing the system did a great job in some pretty tight constraints and we are very happy with the finished product. Well done guys thanks for the great job.

These guys were so honest they lost a quick sale. The first company i got to quote told me it needed to be replaced, Tailored Heating and Cooling came out and checked it over and got it going even when they could have went along with the lies the other company told. These guys are professional, honest and efficient. When it does stop working, ill be using them.

Great service from the whole team at Tailored. From Paul and Rob doing the measure up, explaining the best system for us, and working with our building process and within some pretty tight space constraints, all the way through to the team who installed the system, we were really pleased. The guys showed up on time (well, early), were polite and respectful, explained everything they were doing to us and cleaned up the site, taking all the rubbish with them. Great company to deal with, we definitely recommend them.

Thank you to the team for quickly and cleanly fixing our upstairs heating! It’s so nice to be warm in bed again! Great service and friendly guys!

A huge thanks to Paul, Chris, Jarrod and Mitch.
A really tough job that many said “couldn’t be done” not only was their pricing very competitive, the advice provided and thoughtful research into the best solution as apposed to the easiest was second to none. Even whilst on site they all thought on their feet and delivered outstanding service. I highly recommend for all your heating and cooling needs and would not hesitate getting these fellas out again if required.

Inside units look and function well. One is a bit noisier than expected. Very professional and cleaned up afterwards.