I was able to get next-day service, which I greatly appreciated. Eric (sp?) and his coworker arrived at 7:30am. Got set up quickly and got to work. They worked hard and got the job done in a reasonable amount of time. They did excellent work. I should also mention that they were very profession... See More
They came, they saw, they conquered! Huge ice dam on the north side of our house was removed effectively preventing further damage inside. They are professional and mostly timely - we had a hard time scheduling because it was in the midst of the ice dam apocalypse around here. I would have given ... See More
They showed up promptly. Worked quickly and efficiently. No complaints. Job done.
The ice removal people were very professional and courteous. They did a fantastic job of removing the icicles and snow dams from our house.
I was very pleased with how quickly RTD was able to come out to my place for the ice dam removal. My only complaint was that during the ice dam removal they did tear some of the shingles which I didn't think was supposed to happen with the steaming method.
The two young men that worked on my roof were awesome. Thank yo so much.
Our experience with RDT was positive overall. The response time was incredibly fast. The customer service person we dealt with was helpful and informative about the process. My only comment would be for the staff removing the ice to be more careful about where those large icicles land once they come... See More
I called in the morning and RTD was out that Sam afternoon. Brendan, the RTD employee did an exellent job, was courteous and diligent in removing the ice dam. He had to return the next morning to tackle the dam on the west side of the building. He was on time and brought an assistant the facilitate ... See More
After a flood of water soaked my bedroom, I got serious about my ice dams. It was too late to do anything preventative, so I had to resort to steam. RTD was expensive, yes. But also professional. Quite simply: they put did exactly what they said and did it well. Saved my neck.
Excellent service (if not a trifle expensive) but certainly professional people who can help with ice-dams in an emergency.
We received the service in two parts. The lead person who came first would not go on the porch roof in order to reach the second floor roof and so a second crew came a few days later to finish the job. Your price per hour is extremely high. Hard to believe the increase since we used your company ... See More
RTD Ice Dam Removal was responsive and did excellent work. Would definitely recommend.
They came to remove my ice dams within 2 hours of my call, which was amazing. They were pleasant to deal with and did a good job.
Excellent, efficient. Came out to our house within hours of the call, removed ice quickly and safely. Appreciate their service!
They were very professional. Not cheap, but they were respectful of the cost and fixed our problem.
RTD Ice Dam Removal was prompt and efficient in removing our ice dams. I strongly recommend them.
RTD provided service fairly soon after my initial call. They did have equipment troubles and that delayed their work somewhat on the day of service. They did not bill me for any time other than actual work time, so they have integrity. The workers were friendly and both they and the office repres... See More
The guys were polite and professional. They explained what they were doing.
The guys came out and did I great job, I have no complaints with the work that was done. I guess if I have any complaints, it would be the cost. $550.00 an hour is a lot of money for me (they were here for 4 hours). I wonder if different heights of the roof would be considered? My house is not t... See More
RTD does great work. I've used their services for plowing already and was glad to learn that they also had ice dam removal service. RTD can be trusted and they do great work. I'm very pleased with the level of service I've received over the past couple of years and will continue to be a loyal client... See More
Very responsive(same day) and great work!!!
RTD Ice Dam Removal was quick to respond to my request, and their service was great. They helped me work out a plan within my budget that eliminated the dam above our kitchen that was causing the most concern. They worked happily in freezing conditions and were polite and understanding the whole tim... See More
The people who did the work were great and did a great job. The price was too high.
The employees showed up as promised and took care of my ice dams. The guys were polite and efficient. I would hire them again!
ery good job with attention to dam and prompt removal.
Arrived the day I called, kept at the ice removal until it was all gone. Did this critical work in cold, windy, and dark conditions. Saved my ceilings from more water damage.
RTD was quick to respond to my need. The service was excellent from the first call to the ice dam removal. They were out within a day, fast, polite and removed the ice dam quickly.
They did a great job. Techs were on time and worked hard. The only thing is that it was VERY expensive.
Ok, let me start off by saying that there were ups and downs using Roof To Deck. I am giving a 4 star as it ended on a high note and the deck looks... more