Very professional and timely

very professional, came to my family in a time of need ! Did a great job!

Restoration 1 was great they came in and handle everything wonderfully - they dealt with the insurance company which was a wonderful plus - Josh was very professional and we could tell he knew what he was doing

Brad and his team (Matt, David and Jordan) did a fabulous job for me. I had an upstairs AC leak onto the ceiling below, and while it was not a major catastrophe it was all just a few days before I had to leave town. I called Brad on a Sunday, and Monday his team began doing what they do and Thursday morning, early, the equipment was down, packed in the truck and my problem was solved. I left town on time. They treated my home like their own, with care. Great company !! Thanks Brad, Matt, David and Jordan.

We had a great experience with Restoration 1. They explained everything to us and were very thorough with their work. They also would let us know what time they would be at our house every day, so that made it easy for us to meet them. Would definitely recommend Restoration 1

Jackson resortation was fantastic! They came in to assess the water damage in my home and started work to repair it that same day. All the staff were courteous, efficient, and professional! They communicated well during every step of the process! I highly recommend this company and would use again in a heartbeat!

They were timely, efficient, and easy to communicate with! We truly appreciated their service and would gladly use again!

They do amazing work and they able to work around my schedule if something happens again I will definitely call them again

Tim and Keith initially came to my home to start the restoration process. Tim was very friendly and was very helpful on the information and knowledge he shared with us about the entire process. David came on day 3 to finish up the job and was super friendly and helpful as well. I would recommend them to anyone in the future!

Josh & Tim were so helpful and nice! I’ve used one other restoration company and will only be using Restoration 1 for future needs. They called me every morning to check in and make sure I didn’t need anything or to answer the many questions I had. They cleaned up and did their job very well. DEFINITELY RECOMMEND!!

A1 work and customer service. Does not get any better than Mr. Brad and Restoration 1 of Jackson. 11/10

Very professional and worry free for me!! We loved the service we received. Highly recommend!!

***** I have done business with two restoration companies in the past 2-3 years. “Restoration 911” was a disastrous and expensive bad experience and I had to hire another contractor to tear out their poor work and start over. “Restoration 1” responded promptly on another incident. They were friendly and very knowledgeable. Be careful! Don’t confuse “RESTORATION 1” with “Restoration 911”. — Jim Stout, MD

Experienced and helpful employees. Responded quickly and effectively to my problem. Went above and beyond to try to help me get my insurance stuff figured out and settled. Would definitely use again and recommend to friends!

The guys and girls at Restoration 1 of Jackson are the best in their field! They get the job done in a timely and professional manner so that you can get your property back to the way it was before. If you are ever in need after water or fire damage give them a call!

I requested Brad Jeffries who is the owner/operator of Restoration 1 to assist me with removing mold from my air ducts/vents. His team was extremely professional. We had several questions about the mold before we agreed to hire Restoration 1 and he patiently answered all of my questions. Brad’s job-site service manager was very pleasant and did a thorough job. Extremely knowledgeable, completed their work in a timely manner, cleaned up before leaving, did an outstanding job removing the mold from our vent systems, and took the time to educate us on the proper steps to improve our insulation. Also, it is uncommon to have a contractor arrive on time and they pulled into my driveway early. I strongly recommend Restoration 1 and really appreciate how passionate they were about customer service and job performance. You will not find a more professional and knowledgeable crew than Restoration 1. Thank you for the work you did and I will definitely recommend you to all of my friends.

The a/c vents in our ceiling have always been a disaster. I would clean them, but shortly thereafter, black mildew-looking stuff would grow back QUICKLY. I didn't know what to do other than just clean the vent plates and reached out to Restoration 1 hoping they would have answers. Turns out this is one of the many things they specialize in! They scheduled me quickly and came out with some pretty incredible equipment that cleaned the inside of all the ducts in my attic. The pictures they showed me of the inside of the ducts were unreal... it looked like a science experiment up there! haha. But after they got done, everything was super clean (showed me more photos from inside the attic ducts) and sanitized to prevent the mildew from returning. They took all the vent plates and thoroughly cleaned them as well so everything is sparkling. Wow... I highly recommend what these folks are doing. I definitely sleep better at night knowing this is taken care of!

These guys were super polite from beginning to end! Very knowledgeable and professional. They were punctual and in and out in little time. I know I’ve found a business that I will surely suggest and be a repeat customer if needed!!!! Thx guys! Greatly appreciate you!!

Wonderful service and professionalism! Very pleased!

Brad and his team at Restoration 1 could not have been more responsive. They acted quickly and accurately cleaning/drying our property wonderfully. We can’t thank you enough Brad. We highly recommend. Sincerely thank you.

Restoration 1 led by Brad Jeffries was quick to examine and manage the leak issue at our home. He was efficient in his repair and we were very pleased with his communication throughout the entire event. We’d use his services again and highly recommend them.

Very nice professional men. Very patient with me and great with explaining the issues. I highly recommend them.

Knowledgeable staff and free estimates. Give a call today if youu have something that at need attention or have a disaster!

Brad and his team did fantastic work. They were very quick and responsive. Cleaned up after themselves. Extremely pleased with their work. Would recommend them to anyone

After my 7 y/o plugged the tub and left the water running for 45+ minutes, Brad and the guys at Restoration 1 of Jackson saved me an untold amount of money with their prompt and professional services. Following my call, Restoration 1 was at my house within an hour -- more like 40 minutes. That level of service is unheard of today. Because of their quick response, I didn't even have to replace any carpet, padding, or sheetrock. Within 2 days, the carpet was showing 0% on the moisture reading. I cannot recommend Restoration 1 enough. Should I ever need any restoration services in the future, Restoration 1 of Jackson will be my first call, without hesitation.

Whatever Brad Jeffries does will be a job well done! Man of integrity and honest as the day is long! I trust him with my home!