Restoration 1 of Jackson

Restoration1 and their entire team went above and beyond after the water leak at my home. They were always available to answer questions and explain the journey of remediation and rebuild, restoring my home to better than before the damage. The entire team at Restoration1 is both kind and professional. When you have an unexpected tragedy at home, you can rest assured that this team is going to take care of you! Read more >

I am so grateful to NAM AND RESTORATION 1!!! I mean the ABSOLUTE BEST in communication, timelines, knowledgeable of job, I myself have learned a few things!! Horrible way to find out though🥴 but I really couldn’t have been in better hands. I read the reviews and they’re all true. My brother said agrees as well, thank y’all!!! Read more >

Restoration 1 was prompt in their service! Professional in getting their work done. Meticulous in their checking for problems. Courteous in discussions. Clear in their explanations of what they were doing and what needed to be done.

Thank you for helping me with my issues!! Read more >

Extremely quick response to our call when a property we manage flooded. Top notch communication and service. Read more >

I can't say enough great things about Restoration1! Their staff is very knowledgeable and quick to respond and they provide excellent customer service and do excellent work. If you need anything done to your home that is in their scope of work, call them! Read more >

I never write recommendations, but this team was so fantastic that I felt like I should. They were prompt, courteous, efficient, and just went above and beyond what they were asked to do. While everyone was a blessing, if you call and get Demetrius, Kyle or Davonte on your team, count yourself extremely blessed! Liz was awesome as well! Read more >

We recently had a slow water leak from our water heater. By the time it became evident by a big wet spot in our dining room carpet, we had a pretty fair mess to deal with. Every - and I mean EVERY - person with Restoration 1 coming in and out of our house from the remediation to the rebuild was professional, friendly, and caring. The entire process was handled with concern for us and our home. This was all during a big move for the company from one location to another (they’re growing!) and they didn’t miss a beat!! Every text, every question, was answered quickly and the ones over the work were very available. I have to give a shout out to Cody! He was patient as I picked out flooring, and when I couldn’t be swayed from my original choice which could have slowed things down, he still worked hard to meet a personal deadline I had for a event pre scheduled. Could we have made other... Read more >

A pipe burst at my house January 17. It was traumatic. The plumber was able to get there within 20 min, and they highly recommended Restoration 1 for the clean-up process. They came to my house within an hour and set up about 17 blowers. We all established a relationship as I had them in and out of my house for 3 months bc I found out they could head up every step of the restoration. Every single person who came to my house was professional, patient, and empathetic. All were very good listeners which is important to someone who has just gone thru something so traumatic. I let them do everything from repairing my ceiling sheetrock to pulling out all downstairs floors and replacing them. Melissa
Swoope was my project manager, and now she feels like a friend of mine. I HIGHLY recommend this company. Wouldn't use anyone else!!!
Laurie McClintock Read more >

Their service was fast and amazing quality!! Melissa was a dream to work with and was always available for any of my questions or requests! I highly recommend Restoration 1! Read more >

The team made sure our needs were met. Worked well together with every team member. Always explained what n why the process was being done. We had water damage pretty bad. Bea was very professional as well as all members. We r now waiting for the the finish out which I know will be quickly. Read more >