Outstanding service, professionalism & responsiveness!! After having discovered that my Full Finished Basement had apparently been exposed to water wicking underneath the carpeting over time, that the previous owner installed (who puts carpet & padding in a below-grade space?) due to the french-drain not being able to handle the multiple torrential rains of the past summer - I called my insurance company about the drain-back-up/overflow rider in my policy. My worst nightmare was only about to begin when they sent an inspector out & found that not only just the flooring/carpeting was effected, but that black mold was detected in the walls structure & air sample taken - and they recommended I contact a "Serv-pro type" firm to come out ASAP. Well, after having contacted said "serv-pro" & them not even returning their calls - I looked through the...
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Restoration 1 of Central Maryland Replied:
Thank you Grant for the wonderful words! It was a pleasure working with you and getting to know you in the process! I'm glad that we connected and happy that we were able to take care of your basement! Happy Holidays to you and your family!
Restoration 1 of Central Maryland Replied:
Thank you Grant for the wonderful words! It was a pleasure working with you and getting to know you in the process! I'm glad that we connected and happy that we were able to take care of your basement! Happy Holidays to you and your family!
Grant Spurrell gave Restoration 1 of Central Maryland a
5 star Review