Restoration 1 of Central Maryland

Jaden and Tyler did a great job.very clean and professional. Showed up within an hour from when I called and got the situation under control immediately. Read more >

Terrific service. Read more >

Customer Service & Assistance is top tier. My crew under Justine supervision was excellent. I would highly recommend them for all your restoration needs Read more >

Top notch service – extremely responsive and thorough. Kept in close touch, consistently came by, provided thoughtful and patient explanations of what they were doing, and what the process would be. Highly recommended! Read more >

Very responsive, and when they got deal with our emergency - a flooded basement, they were hard working, courteous, always kept us informed, and were happy to work around all the mess we had in their way - boxing things, moving from here to there as they cleared soaked carpeting, etc. All around great. Read more >

Restoration 1 had to follow up on another company’s incomplete work. They showed up on time and completed the job. All was documented. A job well done ! Read more >

They came pretty quick and helped us to solve the water damage in our kitchen/ basement.
Sophie and her co-workers were great, very knowledgeable, and friendly people! Read more >

Unbelievable service and helpful! Read more >

We had an excellent experience start to finish with Restoration 1 after our 3rd floor bathroom leaked and caused significant water damage. Justin and his crew were very thorough, honest and informative whenever we asked questions or had any concerns throughout the process. Highly recommend!! Read more >

Justin , Zack, and Tyler and the whole team (some names I could not remember) were very polite the entire time. They came to the house multiple times to check on the drying . I was pleased with the communication. Read more >

HIGHLY recommend Restoration 1 for water mitigation needs. In an upstairs bathroom the cold water supply pipe to toilet snapped and flooded the bathroom as well as the bathroom next to it and then water leaked through the floors into kitchen and laundry downstairs. It was 10pm and we were able to speak with Sherry at Restoration 1 who put us in touch with Anthony. We spoke with Anthony over FaceTime and he walked us through what to do in real time and what the process would be moving forward. His team would have been able to come out right away but we opted to wait till morning. His team arrived the next morning, took out all damaged flooring, set up dehumidifiers and fans throughout, connected tubes from fans into the kitchen ceiling to dry everything out. Blaine was awesome. He worked around our family of six and reassured us along the way. Anthony encouraged us to call or text with... Read more >

I can’t praise this company enough! We had a pipe burst and the entire basement flooded. Sophie and Darryl showed up and truly saved the day. They worked tirelessly for days to mitigate the damage and did it all with smiles. When they completed the work we felt like we were saying goodbye to friends. A terrible situation made better by a great company! Read more >

Justin and his crew were very professional and proficient with their work. They also made sure they took care of all my household items and I did not have to worry about a thing! The crew took care of everything! It was a blessing and they were wonderful to work with I highly recommend them to use if you ever need a clean up or restoration job done! Read more >

I was very pleased throughout the entire process. I was first met with a very quick responsive team. They understood everything that needed to be done and patiently walked me through the entire process.

A great group to have on your side and represent all of your wants and needs to insurance. Wouldn’t have it any other way and I couldn’t be happier! Read more >

I can’t say enough good things about Restoration 1 in Eldersburg, MD. They go out of their way to make you feel comfortable with whatever you have going on with your house, their communication is spot on, and the staff is extremely professional and kind. I highly recommend Anthony and his team!! 💯 Read more >

My basement flooded and after my plumber fixed the problem, I called Restoration 1 and they came out the same day to look at the water damage. Justin and Blaine did a great job of cleaning up all the water, drying the basement out and mitigating any of the mold and mildew that was starting to grow. I would definitely use this company again. Read more >

We had main drain block and our basement got flooded. Antony, Blaine and Justin were excellent in getting that fixed. The entire team were excellent in their work quality, Value, professionalism, punctuality amd reaponsiveness. They were informative about what they will be doing and how it is going to work. Would recommend them anytime!! Read more >

I wish I could have given you 10 stars instead of 5. Restoration is the only company I will recommend to people. Phone calls are answered immediately and issues are dealt with on the spot.

Thank you for helping me with a very difficult problem so pleasantly and professionally.

Faith Ginsburg Read more >

Justin and team did an amazing job. They put a lot of care and understanding into the job. They calmed the worries of my pregnant wife and I throughout the process. They were very helpful working around our pets and toddler. From the second they entered they instilled confidence that the job would be done quickly and correctly. They took all of the pictures and videos needed to deal with the insurance company for us. We just had to sit back and let them take care of the issue. I am so happy I chose to go with this company over others. I would highly recommend their services!! Read more >

My experience with restoration was bizarre up until the end. Our bathroom had flooded, I called our plumber and our plumber had recommended them, saying they would work without insurance. I called and said we have home insurance with Allstate. The girl on the phone said that’s be no problem and wanted to get to work immediately as the water was everywhere. This happened Jan 31st, we were moved into a hotel on Feb 5th due to us having no access to a shower and a possible growth. It took foreverrrrrrr. Next thing you know it was an insurance issue, Allstate had dropped them or what not and it dragged longer than it should have. I felt like I was getting the runaround from both sides on getting our situation handled. On the last day of our hotel stay, there was still no resolution for the mold. I called, finally got ahold of Anthony himself and told him how unhappy I was about everything... Read more >

The communication from the team has been excellent! Read more >

Restoration 1 remediated a basement leak quickly and efficiently. They were also able to restore the room and fix all damage. Very happy with their work. Read more >

Blayne, Sofie, Darryl and Chris are simply delightful employees. They patiently explained each process as the restoration took place. Each time there was a hiccup, they calmly requested our patience as they worked to try to rebuild what they described as our “beautiful home”. We would highly recommend this company. We now look forward to the finished project. Thank you for your diligence. Read more >

My basement was flooded due to a sump pump failure, while my family and I were away on vacation. While we frantically searched for help, we came across Restoration 1. They were the only one who could come out immediately to deal with the flooded basement.

I was able to speak to Anthony, the owner, and he was able to walk me through the entire process, and answered every question I had. He was very responsive on subsequent phones and texts for follow up questions.

Whenever someone is coming out to my house for evaluation or repositioning of fans/dehumidifiers, they always call and text to let me know of their ETA. The communication at all levels of the company is just top notch.

They are local to me and I am very appreciative of their response, service, professionalism, and speed. I was and am still worried about potential mold issues, but thanks... Read more >

A great company to work with that’s full of integrity and professionalism. Read more >