Rescue One Air

Thank you Rescue One Air for rescuing me. I think my heat pump was trying to kill me. It was old and leaking Freon. I am so great full! Read more >

Alex was my favorite but now I must say, Randy has taken my place. He not only checked the air but he also reprogrammed our Nest. Actually, we really love Alex as well. Read more >

Randy, is by far the best technician I have encountered.
He looked for ways to save me money and offered great solutions. And spent more time with me than he probably should have to help an old lady. I only want Randy in the future to work on my system. Thank you Rescue One Air! Read more >

Felipe came to our home to do our six month inspection. Felipe was professional and courteous. Felipe is the kind of employee I would want representing my company. 👍🏻 Read more >

We had an urgent need for replacement of an air conditioning unit. Randy came out the same day and provided us with a very fair price and assurance of excellent service. The next day we had the unit of our choice installed. We have been very happy with our experience thus far. We will definitely continue to use Rescue One for future heating and cooling needs. Read more >

Great Customer Service from Alex! Read more >

Our ac was blowing hot air. Pat from rescue one came out and had it fix within an hour. He was very courteous and explained everything he was doing Read more >

Randy gave us a great value on a new 4 ton system install. The entire process went very smooth. Very happy with our new system. Read more >

I was having some problems with a new HVAC system they installed and was frankly frustrated. However, Pat, one of their senior techs found the problem, explained it and busted his hump to make sure it does not come back. He is valuable and I thank them for hiring someone as good as him Read more >

100 they took care of me Read more >

Yesterday, I was fortunate to have serviceman Joshua E. come to my home to deal with a problem with one of my AC units. I discovered the issue on the weekend, phoned customer service, and got scheduled for a service call first thing Monday. As it turned out the unit was tripping because of a faulty part installed at my pre-summer checkup. The work was completed under warranty by this very capable serviceman - as he found a faulty part installed at my pre summer check-up. He also took the time to check the performance of my other unit while on site and ensure the same failure would not occur . I had entered into a Priority Maintenance Agreement in May and certainly appreciated its value on this call. I do want emphasize Joshua was superb throughout his visit to my home and his approach left me feeling I was in good hands. Joshua was calm, informed and extremely competent. Paul M Read more >

I had a fantastic experience with Rescue One Air. My whole AC unit went out mid July and they got my home cooled down with a new unit within 24 hours. All the staff was extremely kind and helpful, I would highly recommend the team to friends and family. Read more >

Our AC unit stopped blowing cold air in the middle of the night. I called Rescue One in the morning and got scheduled for the same day. Pat arrived early and was extremely polite and professional. He found, explained, and repaired all issues in a little over an hour. He offered me three reasonable price points before starting the repairs and didn't pressure me to choose anything I wasn't comfortable with. I'll be using Rescue One again. Read more >

David was very helpful, troubleshooting my system found out what was wrong with it. Did a great job great personality. Thanks appreciate your help David Read more >

Great service! Pat was knowledgeable and quick to fix our issue! Read more >

David came and did our air conditioning system very good, excellent good cleaning job and found a couple problems and fixed those. We're extremely happy with him and the company. Read more >

My lovely wife and I have been satisfied Rescue One Air customers for many years. They installed and service our A/C. Recently we needed service on a Sunday. The young lady who answered the phone early that morning was very nice, understanding, friendly and helpful. Our service technician David Wright was outstanding. He never complained about the heat of day or having to help us on a Sunday afternoon. He told us it was his pleasure to be there and he was going to take good care of us and get us back up and running. He was professional, hard working, friendly, knowledgeable, experienced and nice. He took the time to explain to us what he was doing and provided outstanding customer service and got my darling wife and I taken care of. Thank you again David and Rescue One Air. We highly recommend Rescue One Air Heating & Cooling for your A/C and heating needs, thank you. Read more >

No company is perfect but these guys will go out of their way to take care of their customers! There is always someone at the office to take your call, Jessica provides great customer service from the office, from the time we call the office to the response time for technicians to arrive, they call and message us to let us know when they are on their way including a picture of the tech and a bio of their background. Pat and Alex are responsive and can always reach them if you have questions, they really try to do their best, these guys have extensive experience are very knowledgeable. Read more >

David, the technician they sent out was very helpful, experienced and got a quick diagnosis and got our AC up and running again in a jiffy Read more >

Jordan and Kaden they are wonderful did a great job and I highly recommend them great experience. Read more >

Great response, great service, great company! David, our tech was great...had us up and running cool within 20 mins. Explained a lot and really knows his business. I highly recommend this company for AC repairs, replacements. This will be my AC company going forward. Read more >

David came to the rescue today for us. Our A/C unit stopped working after the storm we had. He had us up and working within the hour and had it figured out within the first 10 minutes. Thank you guys for great service Read more >

Guy is phenomenal. He was on time, he was polite , the ultimate professional, Guy answered all my questions in completely understandable jargon,,worked quickly yet seamlessly, even effortlessly. Guy definitely knows his stuff . Guy explained what I will need eventually and gave me ideas as how to painlessly turn those ideas into solutions.. Guy is an employee you don't want to lose. Thanks Guy Read more >

I can't thank Joel enough for his outstanding service! When my air conditioning broke down in the middle of a heatwave, I feared the worst and was bracing myself for a hefty repair bill. Joel came out promptly, diagnosed the issue quickly, and fixed it efficiently. His expertise and honesty saved me thousands of dollars compared to a quote I got from another company. Joel's professionalism and dedication are truly commendable. I highly recommend him for any HVAC needs! Read more >

Above and beyond service by Caleb! Read more >

Great experience with Joel who explained and showed me all the issues we were having with our AC unit. The service was excellent and if we have any more issues I would not hesitate to utilize them again!!!! Read more >

Honestly I could not be happier with this company. We called late at night because our A/C had shut off. Sooooo many other companies either didn’t answer or couldn’t come out for days, which is fair because it’s the middle of summer in AZ! But not Rescue One. They were able to come out early the next morning and the technician, Jim, was as nice as could be! It turned out to be electrical and he didn’t even charge us. He gave us great advice and we were able to get the breaker changed out and the unit back running. He was so nice that we called him back out to do a once-over because it seemed to be working way too hard. He came out the following day and did such a thorough job of telling us what was going on and gave us lots of options. I can’t tell you how happy I am to have someone so kind and trustworthy working helping us!!! I will be recommending this company to everyone. Read more >

Rescue One responds very quickly when we have an issue. They sent a tech out within hours. Josh did a great job checking out our AC system. He patiently checked out multiple possibilities and worked to get our system working properly.Explained his findings and next steps. Super guy to work with. Read more >

We researched companies and decided to go with Rescue One Air - they merged with cw air conditioning which is how we found them because they had great reviews on social media.

Jacob was our first experience who said he trained with CW and he was outstanding. But then we had Randy sent out the following week when our second one went out. A little disappointed that we couldn’t get the other tech again but we couldn’t believe that Randy was outstanding too! We ended up having 3 units replaced a few weeks ago and couldn’t have had a better experience. Jacob and Randy came out on separate occasions- they both were honest and helpful. Never pushed to sell - just gave options and answered all the questions we had - and we had a lot of questions. In the end, we decided to go and replace all 3 of our units. We knew last year that was on the horizon so when we found someone we... Read more >

Excellent service all around. They answered the phone after the second ring on a Sunday! Out here in less than 30 minutes! The service fee was less than anyone else! The tech (Pat) fixed my issue in 15 minutes! Highest of recommendations! Read more >