Payne Roofing

Jeff gave a careful estimate and Payne Roofing delivered. Everyone was hard working and respectful and the job was completed ahead of schedule. I especially liked how they made sure that the painting was right. When it was done I ended up with a better roof than before. I could tell because the rain came off the roof more evenly distributed around the house. Jeff inspected afterwards to make sure it was just right. Thank you! Read more >

Our Arizona condo association recently had the pleasure of working with Payne roofing to replace several of the roofs in our community. We were impressed with the entire process, from the detailed proposals, including pictures and comments, to the price and finally, to the outstanding workmanship and clean up. We'll definitely have them back for future replacements! An Excellent company to deal with! Read more >

Jason Payne came as a recommendation from our realtor (Bill Bisset) and hands down, was a wonderful breath of fresh air. In May 2019, we put an offer in on a gorgeous home in Chandler knowing full well it would require roof repair. We were still living in California at the time, and knew much had to be done in a small window of time. After Jason's thorough inspection, we knew there would be a massive amount of work to complete the repairs. Between negotiations and lender funding, Jason's team worked quickly to resolve the problems caused by years of neglect, and ensured we would have a strong, secure roof over our heads (literally).
What really impacted my husband and I was the fact that Jason, not knowing us personally, agreed not only to do the work on such short notice, but also started the laborious task of repairs before we had met him for payment. It was a risk he took for... Read more >

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We had a large job done by Payne Roofing, and out of nine stars I would give them a ten! Everyone that I dealt with or who worked on the job was conscientious and everything was cleaned at the end of each day of working. I would especially like to thank Brad, our Sales Rep, David Luis our Foreman and Evelyn Zeidler for always being on top of everything and keeping us informed. It was a pleasure to work with them on a job that was done perfectly. Read more >

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These guys are outstanding! Thank you for your awesome service! Extremely professional! My new roof is a piece of art and it’s the gem of the neighborhood! Zac and Robert were extremely accommodating! Read more >

I had used Payne for a small repair on my roof, so when a large chunk of my roof blew off in a storm, I hired them to replace the entire roof. What a mistake! I was out of the country for work, so did not see the job until after it was completed. When I returned, I found that they had put on the wrong roof color, and that they had put metal sheeting all over my stucco along the roof line. They ruined my home!!! When I called the company, the general manager came over and after looking at the original contract documents agreed things were wrong and said they would do whatever they needed to do to make me happy. I told him that I could live with the wrong color if they would take off some of the metal and repair the stucco. However when the owner of the company came over, he was very belligerent and not very interested in my problem. He offered me a couple of grand off the price... Read more >

I needed my roof repaired on a tight deadline due to a work relocation to another state. When other contractors were quoting 6 weeks or more, Payne Roofing came through in under two weeks. Their people worked like demons for two days, removing tiles, removing old underlay and battens, replacing rotted wood, installing new underlay and battens, reinstalled the tiles replacing a good number of them, plus new flashings, pipe jacks and t-tops. The job was completed in two days, way ahead of schedule. The price was fair for the excellent quality of work performed, now with a 10 year labor and material warranty. Thank you Payne Roofing, special thanks to Zac Payne, who made all the arrangements while in hospital for the birth of his daughter! Outstanding. 5 stars, only because I can't give you 6 stars. Read more >

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“Payne” is accurate. Before I bought my house I had them come out and give me an estimate to repair the roof per my home inspector who recommended them. At the time they gave me a very reasonable quote that I was happy with, and I fully intended to have the work done. However about a month later once I was in the home, I called them to schedule the repair and they said their quotes were only good for thirty days and I needed a new one. So they sent the guy back out and when they emailed me the new estimate it was well over $5,000! I was floored! I realized what they sent me was to REPLACE the roof, not repair. Thinking I had not been clear initially in my request, I emailed them back to explain that I only wanted to make the original repairs, and attached the first quote I had received. At this point they emailed me back stating that the “roof is far beyond the point of repair”. Ok... Read more >

Had a flat roof repaired by Payne Roofing. I would give this company 6 out of 5 stars if I could. They got me in fast, and did a great job. Geoff Jones did the work on our roof and is the best I have ever dealt with. Fast, efficient, and did a great job. Thanks Payne Roofing and Geoff Jones. Read more >

I’ll tell you Geoff did a good job all the way through and the finished roof is great! Read more >

I really recommend this roofing company, specially Geoff Jones , very good sales person and he takes care customers. good friendly staff, worked great! Read more >

I had a great experience with payne roofing. I knew everything that was going on with my roof. The production manager Robert Sanchez made sure everything everything went smoothly as possible. My yard was the way it was left , I didn't see no trash on the ground at all. A big thank you to Payne roofing for doing the job right and another big thank you to Robert Sanchez for holding my hand threw the whole job and keeping me updated. Read more >

We begin by sending out huge KUDOS to Robert Sanchez (Field Supervisor), and Evelyn, (Office Manager); in the end we were very pleased with the final outcome of the job done by Payne Roofing. Before our decision, we had obtained 6 estimates (Payne being one of) to have a new roof installed.
Payne Roofing is not the least expensive but they are local and had good reviews, so we arranged for a sales rep to provide us with an estimate. He was thorough and knowledgeable so we were confident we had made the right choice. As the actual work began, things started out rough due to some misrepresentation as well as lack of communication and response on the part of the sales rep. Rest assured, all of this was rectified by Robert and Evelyn!
PROS:
The office manager Evelyn wants to make certain that customers are happy from start to finish (the way it should be). She... Read more >

I can't speak highly enough of Zac. We met with two other companies, and the pricing wasn't too different, but Zac is why we chose Payne. He was easy to work with, explained everything clearly, and communicated very well. His crew showed up on time and finished the job very timely. Our roof looks great and theie clean up was good too. I would definitely recommend Payne roofing. Read more >

Geoff Jones with Payne Roofing is absolutely fantastic!!!!!!!! After last nights rain I noticed some water damage on my roof. I called Payne Roofing this morning around 10am and was able to schedule him to come out between 1-3pm. He promptly showed up early at 12:45pm and began working immediately. He was able to root cause my roof leak issue straight away. In discussions with him you can tell that he is very detailed, experienced and knowledgable which are personal traits I value very highly. I would strongly recommend going with Payne Roofing and Geoff Jones if you ever have home roofing repairs needed. He is very personable and was able to put my mind at ease once he was done. Great Job Geoff!!!!! Thank you again.

Paul Read more >

This all started out wrong! I asked Payne to take my re-roof job, when another company got busted inflating the square footage of the job. The pictures furnished for their proposal weren't even pictures of my roof. Payne came in and did a very professional job, using high quality materials, and experienced workers. I have a mortgage on my house, so the insurance check (damaged in July storm) was written to both me and the mortgage company. Payne worked with me to satisfy the requirements of the mortgage company, for which I'm grateful. They went ahead and did the job, so I have a good solid roof. Thank you Payne, much appreciated, and highly recommended! Read more >

Geoff Jones with Payne roofing was amazing!!! Super professional and efficient! I would highly recommend to anyone in need of a repair or new roof! Read more >

These guys really took care of us. Their work was high quality and they went above and beyond. Jason is personable and thorough and provided excellent customer service. Read more >

Geoff came to my house today to investigate a water leak. We went on the roof together and he taught me about the components of a roof and what to look for in regards to defects/wear/etc/... Turns out my problem was very minor and didnt require the work of a professional. I offered to pay a trip charge for the time but Geoff wouldn’t accept. I sincerely appreciate Geoff’s time. Moving forwards I will be using Payne and be referring folks to Payne. Read more >

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I watched someone who was driving a Payne roofing truck give bottle of water to a homeless guy sitting outside in the sun. He was eating at Jimmy John's by MCC he even thoughtfully took his phone call outside even though it would have been an accessible environment to take the phone call within the air conditioned Jimmy John's. If I ever need a roof this will be the first place I call. Read more >

Overall terrible experience with the unprofessionalism with these guys. After getting work done, I had leaks in the same spot in less than 2 years... another roofing company showed me the terrible work that they did and how they did a patch job instead of doing the entire roof like they said. Did I mention that they dropped nails into my new ac unit and parked a giant trailer in my front yard leaving giant tire marks and destroying the sprinkler system? Watch out for these guys cutting corners and not fulfilling their contract. Read more >