Katrina was absolutely amazing! I originally called to cancel my membership, and when she kindly asked why, I explained that I’m currently unemployed so I’m not able to afford it right now. I mentioned that as soon as I start my new job, I definitely plan on signing back up. After looking over my account, she let me know that as a courtesy, you all would push my payment out until my next billing date on July 17. I’m genuinely so grateful for her kindness and for you guys being willing to help me out during this time. Thank you so much, I truly appreciate it!
