I'm from the UK and found Milanos on an Internet search on arrival in Phoenix. I was looking for a cheap guitar with which to amuse myself whilst travelling, Jim MInch helped me find the right one. However the financial transaction didn't exactly go as planned, but Jim went so far out of his way to ... See More
I have been dealing with Milano,s since 1965 when I bought my first Amp, from Franks Mom. Frank and I attended high school together, and this has always been a very good place for musicians, and all students who want to be. Good repairs on Guitars, and generally knowledgeable sales reps. No pressure... See More
Richard Wall was my fiddle instructor last winter and again this winter, he has instilled a confidence in me that i did’nt know possible , his mannerism and ability to convey a positive message is worth every cent I pay for lessons. He is a good man. I am very grateful to be hooked up with him ... See More
My family and I have been customers of the Milano Music Center family for the better part of 5 decades . My wife, Melody is the band leader and percussionist for Reign-N-Country ,one of the most requested and danceable country bands in the East Valley, and I was band leader for Randy Wade and The Re... See More
I have dealt with Milano Music since 1963. They are always my first stop when I need equipment. If I am out of town and need something they always come through. Jim and all the others are always very helpful. I recommend them to everyone who asks me about gear and accessories.... See More
I have not purchased a musical instrument from Milano's, however many of my students and Bluegrass group friends I have brought in and they have purchased guitars from Milano's. They have a wonderful assortment of guitars from beginner to top of the line and reasonable prices. They make sure they... See More
Kaelyn Gima was amazing! We were making our first move up out of the "Student Trombone" range. She was exceptionally knowledgeable, professional and patient. She emailed and called me to answer all of my concerns and questions. She was able to order a particular trombone that was not in stock at... See More
I HAVE BEEN IN THE MUSIC ,PROFESSIONALLY, FOR MORE THAN A HALF CENTURY AND MILANO MUSIC HAS BEE RIGHT THERE TO MAKE SURE THAT I HAD THE FINEST GEAR AND SUPPORT I NEEDED. MIKE, JIM, TOMMY S.,WAYNE AND THE WHOLE CREW HAVE HELPED MAKE MY CAREER AND LIFE A REAL JOY. ... See More
When I was young my major was music in school (piano) however in these later years I've decided to give the Accordion a try. After doing my homework on the internet, finding your store and Tony as an instructor has been greatly helpful.
Tony has been terrific with the patience, knowledge and backgr... See More
Milano Music has gotten us through 3 generations of musicians. We just picked up a viola for my granddaughter. They were just as patient with her as with me and my son's. When you get a chance stop on by and check out their goods. I believe it is still family owned. They have a great guitar selection. I'm sure I'll be volunteering to take her to Milano several times. Going in to help her will give me an opportunity to strum a few guitars. Here's to another satisfied musician.
(Speaking for my grandmother)... I have been here a few times and have really enjoyed it and the employees were very helpful. I recommend this store to anyone with musical needs. They fix em and sell em. Thank you! Jean w
Amazing customer service. I have been there a couple of times outside of business hours and i understand that the staff did not have to open the doors just to answer some questions. But they did. Shows that the staff really does care. My family and I deeply appreciate how milanos staff treat us with kindness and respect. 5 stars well earned.
They are absolutely fantastic. I have rented multiple instruments since starting trumpet in 5th grade and purchased my own S. E. Shires Model AZ from them. They are always fair, friendly and very knowledgeable. I'd give 16 stars if I could.
Old school local music store. A little bit of everything there. Reminds me of the corner hardware store back in the day. The staff are very knowledgeable and most are long time employees and know what they are talking about and are very helpful, unlike most of the kids who work in the big box store. I've been going here for decades. I highly recommend this place. It's an Arizona tradition and a treat to go there.
Looking for a brand new Eastman 632 C tuba and had a wonderful experience getting it. Absolutely fantastic and attentive customer service from both Josh... more
I had a small issue/long story about a damaged guitar. Tommy was the best. I have never had such amazing service. More than made things right. They have... more