becki lorimer

3/30/22

Beware! They were late all the times I hired them but did an okay cleaning. The 3rd (and last) visit a new crew was sent. One of their team members told me she was new. Unfortunately, it appears someone sprayed a chemical on my cowhide furniture and ruined it. They passed me off to the insurance company who claimed I didn't provide any evidence. It was my word against theirs. Please see the photo below. I went to two experts in cleaning and handling cowhides and they said it was definitely from a chemical. They tried to tell me it was from my dog sitting on it. The cowhide was less than a year old. Please know they did not stand behind their bad work. I only asked reimbursement of $300 to cover the cost of the hide. And it was denied.

I wanted to provide an update. Although I was totally dissatisfied with the way my issue was handled in the beginning, the owner made...

Maid O' Matic Replied: We actually did rectify this situation diplomatically. It has been a pleasure working with Becki and she is very understanding. Becki, will you please correct this review so that it may reflect the truth. Thank you for changing this review from a 1 star to a 5-star review. I'm happy we were able...
Maid O' Matic Replied: We actually did rectify this situation diplomatically. It has been a pleasure working with Becki and she is very understanding. Becki, will you please correct this review so that it may reflect the truth. Thank you for changing this review from a 1 star to a 5-star review. I'm happy we were able...

becki lorimer gave Maid O' Matic a 5 star Review


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