Carrie Crumb

7/08/26

We got automatic honeycomb blinds (13 total), an exterior door with a window with internal blinds, and a shutter 3 years ago and every step with this company was easy. We've had some issues with the blinds (due to the company that makes the blinds and it was all covered under the warranty). Made in the shade always sends someone out fast to try to fix the issues. They've had to submit requests for the company to remake a lot of the blinds at various points and their customer service throughout is always top notch. They wouldn't even let me pay a trip fee for their time. We will definitely be using this company anytime we need window treatments. Any issues we have had with our blinds have been manufacturing defects that are outside of their control, but they still handle it with professionalism, speed, and an apology as if they were responsible for it.

I HIGHLY recommend...

Made In The Shade Kansas City Replied: Thanks Carrie, Our team always appreciates kind words. Especially after those rounds of fixes. It's true, we can't always control what comes in the mail but are dedicated to doing it right until it's done. Thank you again, genuinely appreciate you choosing us and the 5 stars mean a lot.
Made In The Shade Kansas City Replied: Thanks Carrie, Our team always appreciates kind words. Especially after those rounds of fixes. It's true, we can't always control what comes in the mail but are dedicated to doing it right until it's done. Thank you again, genuinely appreciate you choosing us and the 5 stars mean a lot.

Carrie Crumb gave Made In The Shade Kansas City a 5 star Review


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