Txproud Proud American

1/29/21

Used K & M to clean carpet in three rooms and tile in two bathrooms and kitchen. They arrived on time and the two service guys were very professional. I showed them several spots on the carpet that were worse than other areas and they got the spots out very well. They also did a great job on the tile and grout, and afterwards our bathroom grout looked new again. After leaving and the carpet dried I noticed in two areas of our carpet in two bedrooms, that get the most traveled, there was a little grayness in the carpet, which seems like should have come out. After noticing this I contacted K & M and told Lillian about the areas. She set up a time with me later in the same week and two service guys came out and worked on the areas at no charge. The areas came out great and I could not be happier with the quality of service, professionalism, and helpfulness. Great Job!!

K&M Steam Cleaning Replied: Thank you, Paul for your review. We always strive for excellence and we love feedback; positive or negative. As a small business owner I train my technicians to be professional and treat every client like they would my mother. Every now and then we have been called back to fix a mistake but we...
K&M Steam Cleaning Replied: Thank you, Paul for your review. We always strive for excellence and we love feedback; positive or negative. As a small business owner I train my technicians to be professional and treat every client like they would my mother. Every now and then we have been called back to fix a mistake but we...

Txproud Proud American gave K&M Steam Cleaning a 5 star Review


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