Carpet looks great and the 2 young gentleman who were here were very professional and nice! I was greatly disappointed as I asked to add 2 runners (thin runners,nothing crazy) but was told I couldn’t because the carpet was already paid for and they did not have a way to get an invoice for the runners. I also was told it would be $80 to do the 2 runners and then the gentleman told me it was going to be $179 due to the invoice issue etc. How does it go up $100 in 10 minutes and nothing changed, it still could not have been done. Disappointed. But we will have them come back for sure, just wish I would have planned better.
K&M Steam Cleaning Replied:
Thank you for taking the time to share your feedback regarding your recent experience with our carpet installation service. We are thrilled to hear that you are pleased with the quality of the carpet and found our team to be professional and courteous.
However, we sincerely apologize for the...
K&M Steam Cleaning Replied:
Thank you for taking the time to share your feedback regarding your recent experience with our carpet installation service. We are thrilled to hear that you are pleased with the quality of the carpet and found our team to be professional and courteous.
However, we sincerely apologize for the...
Lindsay Lumley gave K&M Steam Cleaning a
4 star Review
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