kasyhra

11/01/26

We had an excellent experience with Jim Gilbert’s, especially considering our purchase of our very first Kawasaki Teryx4 SxS.

After our first ride, we discovered that the drive belt had somehow become stripped and was slipping. Naturally, I was extremely frustrated and concerned that we might have purchased a machine with a serious problem. Not knowing much about engines, I was worried we had ended up with a lemon. I’ll also be the first to admit that I wasn’t the easiest customer to deal with during the situation.

However, Seth handled everything with outstanding professionalism, patience, and understanding. He reassured me that the issue would be taken care of and guaranteed that our SxS would be repaired and running like new. He stood behind his word, and he was absolutely right!

We have now owned our Kawasaki for a full year since the repair,...

Jim Gilberts Wheels and Deals Ltd. Replied: Thank you for sharing your story and giving us the opportunity to make things right. Having a problem after your very first ride would understandably take the excitement out of your first Kawasaki Teryx4 purchase. I’m proud to hear that Seth’s patience, understanding, and follow-through helped...
Jim Gilberts Wheels and Deals Ltd. Replied: Thank you for sharing your story and giving us the opportunity to make things right. Having a problem after your very first ride would understandably take the excitement out of your first Kawasaki Teryx4 purchase. I’m proud to hear that Seth’s patience, understanding, and follow-through helped...

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