I recently chose Freedom Property Advantage (FPA) for managing my extensive property portfolio in Pittsburgh, and I'm compelled to share my exceptional experience. FPA was selected after careful consideration of several property management companies in the region. Their task was formidable: taking on the management of 30 properties, comprising 45 rentable units, from day one.
From the onset, the FPA team, led by Matt, Craig, Aimee, Clarence, and others, demonstrated remarkable dedication to the onboarding process. My criteria were stringent; I needed a management company that was efficient and effective in operations, yet compassionate and respectful towards our tenants. FPA has met and exceeded these expectations, showcasing their professionalism in every aspect.
Communication with FPA has been consistently clear, concise, and regular, a crucial factor in managing such a large-scale operation. Their use of an innovative tenant/owners portal streamlines all aspects of management, fostering seamless interactions among all parties. This portal allows tenants to manage payments, maintenance requests, and access essential documents, while I can effortlessly oversee business activities, including financial transactions and tenant communications.
FPA's in-house repair team is a significant asset, adept at addressing most maintenance issues within 48 hours. For more extensive repairs, they leverage their network of skilled contractors, ensuring timely and cost-effective project completion. Their ability to handle a diverse range of maintenance needs is a testament to their comprehensive service approach.
In my two months of partnership with FPA, their professionalism and commitment to effective management have been evident. Despite the complexity involved in on-boarding and managing my properties, their team has made the process smooth and relatively stress-free.
I unreservedly recommend Freedom Property Advantage for property management services. Their team's proficiency and dedication are evident in every aspect of their work. For anyone considering their services, I am open to discussing my positive experience further.
