MercyMarie!

3/20/25

Fastest service ever

Fountain Hills ER & Medical Center Replied: Thank you, MercyMarie. We will pass your five stars to the team.

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MERCY CAVE

3/20/25

Fastest ER visit ever!!

Breanna Gerrits

3/20/25

I had to visit the emergency room three times while on vacation, and I can't say enough good things about the experiences. From the moment I walked in, I was seen quickly and treated with so much care and respect. All of the personnel (especially Amanda) were absolutely amazing — kind, attentive, and professional. They made me feel comfortable and reassured throughout the entire process. The treatment I received was spot on, and I left feeling so much better. Thank you to the entire team for making a stressful situation so much easier!

Fountain Hills ER & Medical Center Replied: Breanna, thank you. Nobody plans on an emergency room on vacation, and we are glad Amanda and the team made it easier. We are glad you are feeling better.

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JAMES CAPUTO

3/20/25

Visit was fast efficient with professional service from all involved

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CURTIS ROSTAD

3/20/25

Virtually no waiting. Great nurse. Signed in, met with nurse, had X-ray, saw doctor all within 30 minutes. Only negative was no warm chocolate chip cookies.

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MARLENE NETT

3/20/25

Everyone (the check- in person, the nurses, and the doctor) was friendly, attentive, and caring.

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KAREN HART

3/20/25

Staff was very friendly esp Emily and Karen. Addressed all my issues.

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DOREEN RENNHAK

3/19/25

The staff here is knowledgeable, kind and patient. The wait is never extremely long and the care is very thorough.
I am very happy they are conveniently located to my home.

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JAMES GIORDANO

3/19/25

I had a good experience.

Nick Wolf

3/19/25

Absolutely outstanding customer service and patient care! I cannot recommend this place enough. The staff and the entire team was friendly, fast, efficient with an excellent bedside manner. Hopefully, I won’t have to go there again soon, but if I do, this is my first choice

Fountain Hills ER & Medical Center Replied: Nick, thank you. Being someone's first choice is the best compliment an emergency room can get, and we will share it with the team. We are here 24 hours a day.

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CHRISTINA WHITTED

3/19/25

I was impressed by your facility, cleanliness, equipment. Personnel were friendly and informative. However I think it would have been nice for someone from the facility to have called to check. I was there on a Monday, informed I would be feeling better immediately and was in bed for the next five days. The 2 meds I was given didn’t do anything and no one checked. Other than that I am still recovering but the experience was good.

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HOWARD DOLL

3/19/25

I was seen immediately and the staff were professional, and very friendly. Everything from the CAT scan, diagnosis, to checkout was a very smooth process.

Dean Failor

3/18/25

I was seen quickly. Expert and courteous care. I went there because I knew they had a cat scan machine and other medical diagnostic equipment. They did a fantastic job. Highest rating possible.

Fountain Hills ER & Medical Center Replied: Dean, thank you. Expert and courteous is what we want every visit to be, and we are glad the equipment on site was part of why you chose us.

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ALICE BENALLY

3/17/25

Very caring team made sure i got the right care thank you

Lukas hoffman

3/16/25

Everyone is extremely helpful and educated. They are timely and assisted with my issue right. It feels like everyone here really cares and their patients.

Fountain Hills ER & Medical Center Replied: Lukas, thank you. We do care, and it is good to know it shows. We are here 24 hours a day.

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LUKAS HOFFMAN

3/16/25

Everyone is extremely helpful and educated. They are timely and assisted with my issue right. It feels like everyone here really cares and their patients.

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MARY FRANCES MCKENZIE

3/15/25

The staff were efficient & kind

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LINDA KRUTHAUPT

3/15/25

Wait time to see a Dr. was excellent. One of the nurses was excellent, the other was just ok (always seemed too busy, got some directions wrong).

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BARRY MOLDER

3/14/25

Administration , nurses, and doctor were pleasant and professional. I rnjoyef my visit as much as a person can enjoy going to the doctor.

Scott Reader

3/14/25

Was seen quickly. Everyone was friendly and cheerful. All seemed to want to be there!

Fountain Hills ER & Medical Center Replied: Scott, thank you. They do want to be there, and we will make sure they know it showed.

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BONNIE BELZIL

3/14/25

My Dr. advised me to go to the ER to get the immediate results for my symptoms. Treated very well and staff is very efficient along with attending Dr. Mead.

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GAIL PABLECAS

3/14/25

Our first visit. Awesome facility!
Doctors, nurses, specialist, entire staff were professional, courteous, and caring!
Facility is new and clean!
Thank you for making us well! A+

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JUDITH PASQUARELLA

3/14/25

Shocking! It was surreal. I walked in filled out paperwork. Waited 3 minutes and was taken back to a room by Nicole the kindest nurse. Then Dr Mead came and everything started. Questions testing and answers. My anxiety stayed at bay because of the people and their great ability to make you feel totally taken care of by skilled hands

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BRUCE PRZYBLYSKI

3/12/25

They took care of my issue quickly

Joshua K

3/12/25

Quick and friendly. Took great care of my infant son. Thank you.

Fountain Hills ER & Medical Center Replied: Joshua, thank you. Looking after the littlest patients is something the team takes to heart. We are here 24 hours a day.

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RONALD RAFFAY

3/10/25

Excellent

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GEORGE CORBETT

3/10/25

I’ve been to Fountain Hills ER & Medical Center twice since they’ve been opened. Both times everyone are great, friendly people, the doctors are very professional, friendly, helpful and supportive. I do recommend everyone that live in fountain hills or near by to visit the clinic if they need help. Highly recommended.

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JOHN BROWNING

3/10/25

Pleasant nurses and excellent doctors.

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DAWN MOHR

3/10/25

Excellent, professional and quick care

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JAMES YATES

3/10/25

Great service