I have to say, I got off to a rough start initially. Five Guys had sent out a gal to do a five point inspection and give me an estimate to put up three times that had fallen off the roof. Anyway, she showed up and was in a crazy rush and an hour early. Didn't do an inspection and then blurted out a price to fix the tiles as she was running back to her van. Needless to say, I thought that was expensive for what I thought would be just a few tiles. Anyway, I didn't want to pay for the inspection since I didn't get one. One of the owners, (or the owner) Justin, reached out to me and apologized profusely for what happened and came out and gave me a proper inspection. I was really glad he did do it! I had more than 3 tiles that were missing much to my horror. He took photos of the top of the roof. Showed me all the issues that was were going on with the roof, and gave me "good, better, best" options as far as my budget and severity of the problems I had going on. I definitely recommend Five Guys Roofing. The really do stand by their word and do deliver excellent service and you don't feel like you are getting "taken." I opted for the "good" route to fix the urgent stuff on my roof, but when it comes to the "better, best" repairs, I will definitely call Five Guys again.
-- Tricia S